Aéroports de Paris - 2019 Universal registration document

SOCIAL, ENVIRONMENTAL AND SOCIETAL RESPONSIBILITY INFORMATION 15 AÉROPORTS DE PARIS CORPORATE SOCIAL RESPONSIBILITY (CSR) POLICY

Our stakeholders' expectations

Information tools

Consultation methods

Regional development players (Poles of competitiveness. Local businesses. Regional general interest organisations): Value creation (economic and social) • Control of environmental impacts • Noise. Directors and funders (Shareholders including the French State, reference shareholder. Occasional investors and funders. Banks. Financial analysts): Economic performance • Shareholder interests • Management. Airport partners (Suppliers. Service providers. Public services. Customs. Ground handling companies. Development partners - travel industry, transport companies, advertising media, terminal businesses - Partner airports. Associations and clubs): Legibility of our practices • Quality of service and collaborative methods. Relays and societal influencers (Residents. Politicians and elected officials. NGOs and associations. Media. Relays and opinion leaders. VIP. Professional auditors. Non-financial analysts): Economic performance • Quality of life and nuisance management • Economic and social cooperation • Risk management • Relay of public policies • Labels • Human rights.

Regional governance bodies • Procedures for regional development • Forums and meetings with SMEs • Support structures for start-ups • Working groups. Directors: Board of Directors • Advisory Committees. Funders: General Meeting of Shareholders • Shareholders’ club • Shareholders’ meetings • Site visits • Investor presentations.

www.parisaeroport.fr • CSR Experts Area • Annual reports • Supplier platform • Forums and meetings • Ad hoc information on development projects • ev-labo.aeroportsdeparis.fr Directors: www.parisaeroport.fr • CSR Experts Area • Annual reports. Funders: www.parisaeroport.fr • CSR Experts Area • Annual reports • Letters to shareholders • Quarterly presentations • Non-financial rating requested. www.parisaeroport.fr • CSR Experts Area • Annual reports • Supplier platform • Purchases code of conduct • Supplier and service provider CSR charter • Conferences and symposia • Implementation guide on platforms. www.parisaeroport.fr • CSR Experts Area • Annual reports • www.entrevoisins.org • ev-labo.aeroportsdeparis.fr • Systems of certified management • Press releases, files and conferences, press reception • Responsible lobbying • Events organised by local elected officials, economic players, NGOs and schools • Events organised with local economic players • Environment and Sustainable Development Houses • Visits to platforms.

Supplier platform • Markets and consultations, including supplier

self-assessment • Supplier and service provider satisfaction surveys, shops, etc. • Operational thematic workshops • Operational quality committees • Working groups, regional projects, State projects • Environmental partner clubs • Ecoairport.

CSR Experts Area • Requested non-financial rating • Response

to socially responsible investment (SRI) questionnaires • Cooperation with NGOs (Transparency International France) • Responsible lobbying • Environmental advisory committees (CCE) • Meetings.

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AÉROPORTS DE PARIS ® UNIVERSAL REGISTRATION DOCUMENT 2019

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