AFD // 2021 Universal Registration Document

STATEMENT OF NON-FINANCIAL PERFORMANCE 2 Ameaningful work environment

A social barometer was used. It aims to obtain statistical data and indicators concerning the various dimensions of the working environment: well-being, commitment, work-life balance, workload, management, professional development, interpersonal relationships, and adherence to values. It makes it possible to assess the impact of the policies put in place and the effectiveness of the prevention actions carried out, and to adapt them to the new contexts encountered where necessary. Overall, the results of the barometer were satisfactory. However, although the stress indicator was in line with the external benchmark, it requires further vigilance, notably with regard to the ability to disconnect and with high workloads. The well-being and commitment indicators were favourable and slightly above the benchmark. This barometer, which will be updated regularly, will make it possible to monitor changes over time. Results were presented to all staff and to the different executive directorates.

A special effort was made to promote soft mobility. The sustainable mobility package (“FMD”) was implemented and significantly increased so that AFD’s effort to cover the costs of public transport is equivalent to the effort to finance the costs of soft mobility. Although the AFD Group has been regularly developing telework for its head office employees for several years, the health crisis turned it into a permanent feature of working practices. This “full scale test” enabled the Group to overcome any fears that might still remain. A largemajority of employees now take advantage of the possibilities offered by the teleworking agreement currently in force. This method of work organisation is set to become part of the working environment at the head office and across the network, where teleworking will be formalised in 2022.

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2021 UNIVERSAL REGISTRATION DOCUMENT