AFD // 2021 Universal Registration Document
STATEMENT OF NON-FINANCIAL PERFORMANCE 2 Ameaningful work environment
2.8.4.2 Promoting diversity within teams The issue of diversity is at the heart of the AFD Group’s action and human resources policy, with 85 local branches and offices and 17 ɸ Regional Directorates worldwide. The teams of women and men on the ground are diverse, plural, multicultural and multi-generational. AFD has undertaken a structuring approach to promote diversity and inclusion since 2019. This commitment was recognised when it obtained the AFNOR diversity label in July ɸ 2021. AFD continued its actions: awareness-raising, training, use of an external listening unit, participation in an inclusion barometer. In October ɸ 2021, AFD organised its first Diversity and Inclusion Week. On this occasion, awareness-raising among employees took place at conferences on the inclusion of LGBT+ professionals, racism, and discrimination regarding age and disability. Sessions to present the diversity policy were organised at the departments, the objective being for all teams to be informed of AFD’s commitments. The group of diversity “relays” celebrated its first year of existence and a working group for the inclusion of LGBT+ people at AFD was launched. The management training course includes a segment dedicated to discrimination, diversity and inclusion. At the end of 2021, 38% of managers had completed the online training on “Recruiting without discrimination”. 2.8.5 Quality of employee working conditions and safety AFD Group strives to ensure high-quality working conditions and the safety of individuals. Since 2020, in response to the Covid-19 crisis, the Group has had to make adjustments to its operations at an unprecedented scale and pace, requiring significant support for the prevention of potential risks, notably in relation to the widespread use of teleworking. These adaptations have also led to learning and created opportunities in relation to new ways of doing things. 2.8.5.1 Security of Group employees The security of property and people at the AFD Group is based on several internal policies and texts, which were updated in 2021; the only one not to be completed was the revision of the crisis management plan, which will be finalised in 2022. These texts, in order to address the entire AFD spectrum, cover activities in France and abroad (Group security policy, PSEC) and local office security policy (PSAG). These documents are brought to the attention of all Group employees and can be consulted on the Group’s intranet. In addition, the Group has an international security management system, led by the department in charge of safety, which is regularly audited by AFD’s General Inspection Department. This system, pursuant to the international security risk prevention strategy published in 2017, positions the Regional Directorates at the heart of the system. This makes it possible to better take into account the diversity of security situations in the network, and to have a system that is as adapted as possible to the security situations concerned, guaranteeing responsiveness in the event of an incident.
In addition to the security standards and the process to secure travel abroad – updated in 2021 -, AFD has deployed human resources exclusively devoted to network backup. Regional security advisers, some of whom are positioned at the Regional Directorates, are permanently available to the regional directors to ensure constant security vigilance and to dynamically adapt local protection resources. The Security Advisers also contribute to reinforcing security culture in the field, and assist the AFD crisis management unit when it manages potential emergencies. The security sector lead located at the head office coordinates the entire system and ensures it is consistent across the Board. It sets up a permanent monitoring system based on a regular monitoring unit, which meets regularly. This unit takes all permanent or temporary decisions on a global level that are necessary to ensure employee security. Security training and awareness-raising actions continued in 2021 at the head office and in the network, despite the current health crisis. All employees who are new to AFD are made aware of AFD’s security challenges and how the protection systems they benefit from on a daily basis. The regional directors were systematically trained in their specific responsibilities in terms of safety. Awareness-raising e-learning modules set up in 2018 explaining the authorisation procedure for assignments was put on hold this year; as the security system has evolved, an update is necessary in order to bring it into line with the revised mission security procedure. In order to raise employee awareness of international security risks, the department in charge of security has set up a series of e-learning modules, which are also mandatory: depending on the risk where the AFD employee is heading, the agent will have to follow one or more modules containing context scenarios. In addition, AFD strengthened its “mission risk management” training system (Hostile Environment Awareness Training): in addition to the sessions organised in France via Expertise France and the Ministry of Europe and Foreign affairs, almost 80 ɸ Group employees were trained in 2021 in the network (Greater Sahel and Near and Middle East Regional Directorates). The department in charge of security also reinforced the security of its agents, whether departing from France or abroad, by establishing a mission monitoring tool. AFD’s travel security procedure was digitised in this tool, giving the security department a complete view of the location of its employees. In addition to traditional security measures, AFD has deployed specific protection measures to take into account the situation related to Covid-19. In order to manage this unprecedented situation, AFD activated its Business Continuity Plan (BCP) under the direction of the Covid-19 crisis unit. The BCP is intended to cover all of the Group’s business lines and activities, including its subsidiary Proparco. This plan is intended to ensure the continuation of the Group’s business in the aftermath of a disaster of low likelihood but with critical impact. AFD’s continuity system covers four perfectly identified types of claims: the total or partial unavailability of one of the Parisian offices (AFD or Proparco); the simultaneous unavailability of the two Paris offices; the unavailability of the hosted information system; and the unavailability of a significant portion of the Group’s staff.
68
www.afd.fr
2021 UNIVERSAL REGISTRATION DOCUMENT
Made with FlippingBook - Online catalogs