ADP // 2021 Universal Registration Document

SOC I AL , ENV I RONMENTAL AND SOC I ETAL RESPONS I B I L I TY I NFORMAT I ON 4 INVOLVING LOCAL REGIONS IN DIALOGUE AND CONSTRUCTION PLAN

EMPLOYMENT AT THE HEART OF THE RECOVERY IN THE AVIATION SECTOR

airport and aviation sectors has been planned. Managed by the Grand Orly-Seine Bièvre for Paris-Aéroport Orly, it aims to raise awareness of the multitude of, sometimes unfamiliar, jobs, and to make people understand that these jobs offer gateways to other sectors of activity outside these sectors. PCA has also just developed a series of innovative training tools, using simulation, virtual reality, e-learning, etc. Groupe ADP is collaborating with Paris CDG Alliance, Orly International and companies in the airport sector to estimate the quantitative needs in terms of employment, to identify key skills and to build new skills databases by sector. Initial work with customer relationship companies was carried out in 2021 for the hospitality business lines. A second phase is being studied for the maintenance businesses. This collective work makes it possible to adapt the regional training offer, in particular within the framework of the Campus des Métiers et des Qualifications du Grand Roissy-Le Bourget under the agreement between Groupe ADP and the rectorates. STRENGTHEN COOPERATION WITH LOCAL ACTORS, LOCAL AUTHORITIES AND SOCIO-ECONOMIC ACTORS Strengthening cooperation with local players, local authorities and economic players in the service of solidarity with the regions requires partnership agreements. With the health measures once again allowing it, the autumn of 2021 was devoted to the resumption of contacts and the relaunch of agreements, many of which were suspended due to lockdowns. In this context, Paris-Orly recently signed an agreement with the Medef Essonne with the objective of concrete actions to promote the economic development of local companies, support entrepreneurship, promote the Essonne region in France and in the world and help companies recruit a qualified local workforce to enable young people in the region to have access to training that meets their needs. In addition, Groupe ADP is making a significant effort in terms of transport and mobility. In addition to the environmental issue, public transport and new forms of mobility improve the working environment and life of employees. Paris airports are transforming into intermodal transport centres serving the regions, beyond the needs of passengers. ENCOURAGING ENTREPRENEURSHIP AND INNOVATION The economic momentum of a region depends, and will depend even more in the future in a post crisis context, on the region’s ability to encourage and nurture start-ups. In parallel, the airports increasingly rely on external start-ups as a source of innovation. A win-win relationship can be built around the idea of company creation and innovation between the airports and their regions. In this context, with the Essonne Développement association , Paris-Aéroport Orly is carrying out a feasibility study for the implementation of an innovative experiment with a start-up from the Essonne with the aim of improving its passenger flows. In 2019, Groupe ADP entrusted the management of Paris CDG Alliance Centre, the start-up incubator, located in the heart of Paris Charles de Gaulle airport, to a subsidiary of the regional Chamber of Commerce, which made it possible to reinvigorate it by integrating it into a regional network. Since 2002, when the incubator was created, 200 companies, representing several hundred jobs, have been supported. In 2021, Groupe ADP created a similar incubator at Paris-Orly airport.

The first challenge in coming out of the crisis is to support local employees in their access to employment, by making a special effort for job seekers (affected by the non-renewal of fixed term contracts and temporary contracts, through redundancies and voluntary redundancy plans), for young people who are new to the job market and those who are furthest away from employment. The levers of this support concern guidance, training, integration and the social and solidarity economy. As well as employee loyalty and retention A new system, the Transitions Collectives platform (Transco), co built with social partners that enables employers to anticipate the economic changes in their sector and to support employees to retrain in a prepared and responsible way in their living area, is operational. Having met many companies in the regions, the Transco teamdedicated to the catchment area of the Paris-Charles de Gaulle airport is focusing in particular on the construction of a GEPP (Management of Employment and Regional Career Paths), to work on short-term jobs and defines the associated training paths. At the end of their training, employees move on to a job that is promising in their region. In the Orly basin, this scheme co-financed by Groupe ADP with Grand Orly Seine Bièvre (GOSB) and Orly International (OI) has made it possible to carry out retraining for a number of employees whose jobs were threatened, in sectors different from the original ones. Groupe ADP contributes with Paris CDG Alliance (PCA) and Orly International (OI) to facilitate recruitment in these jobs, thus allowing the reorientation of employees and job seekers towards the most resilient sectors: the Employment Meetings, co organised with the Orly International association were maintained in digital format for a biannual edition, each with around 325 interviews carried out with around forty companies for an average of around 75 job offers, results which are encouraging with one out of every two candidates selected for a second interview. SécurPro, a system aimed at securing career paths and maintaining employability, is also operational. This comprehensive service offering includes regional GEPP, support for companies (particularly SMEs) and their employees, and guidance for employees, young people and job seekers. Inaugurated in February 2020, the Cité des métiers du Grand Roissy-Le Bourget, managed by PCA, bypassed the health restrictions depriving it of the desired number of informal visits to its premises, through mobile work in the municipalities of the territories. HAVING THE SKILLS NEEDED TO PERFORM EXISTING AND FUTURE JOBS Another challenge for companies in the airport sector is to have, when activity has returned to its pre-crisis level, the necessary quantitative and qualitative skills to meet their new needs. However, the key skills are impacted by the consequences of the crisis: acceleration of digitalisation and automation, modification of processes to take account of new health constraints, etc. The challenge of recruitment remains a major one considering that 50% of employees who will work on our platforms in 10 years are not yet in the workforce today. With the dual aim of preparing the orientation of young people in our regions and to be ready when the full recovery is underway, an awareness-raising operation on the variety of jobs in the

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AÉROPORTS DE PAR I S / UN I VERSAL REG I STRAT I ON DOCUMENT 202 1