ADP // 2021 Universal Registration Document
SOC I AL , ENV I RONMENTAL AND SOC I ETAL RESPONS I B I L I TY I NFORMAT I ON
CORPORATE SOCIAL RESPONSIBILITY (CSR) CHALLENGES AT THE HEART OF AÉROPORTS DE PARIS’ CORPORATE PROJECT
Stakeholder dialogue across all domains The Group’s corporate social responsibility strategy is enhanced by listening to stakeholders and promoting stakeholder dialogue and involvement. Regular dialogue provides a better understanding of any changes and challenges so that they can be incorporated in the CSR approach. Stakeholder mapping is regularly reviewed. A Stakeholders Committee was created in 2021. It brings together independent figures from the climate, aviation, biodiversity, employment and airport management sectors. This committee brings to the governance of Groupe ADP, a collective reflection and a multidisciplinary perspective on key CSR issues. Thus, this year, its work focused on the long-term development of Paris-Charles de Gaulle, the biodiversity policy on the Parisian platforms and employment in our territories. The table below presents a breakdown of proposed collective and individual dialogue methods, which are also subject to regular reviews.
With regard to the assessment and communication of its extra financial performance, the Group takes into account: ◆ the GRI standards; Aéroports de Paris’ reporting methodology and the information published in the annual CSR Information document are compliant with the Global Reporting Initiative (GRI) standards, at core level; ◆ the Global Compact; ◆ ISO 26000, the CSR performance benchmark adopted by the Company. In addition, Aéroports de Paris develops its business in accordance with the principles of the Global Compact, of which it has been a signatory since 2003. Aéroports de Paris undertakes to respect and promote the provisions of the fundamental conventions of the International Labour Organization (ILO). See Chapter 5.2, sub-chapter “Promotion and respect of the stipulations of the fundamental conventions of the International Labour Organization”).
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Employees • Groupe ADP employees Career development, health, quality of life at work, fairness, equal opportunities, environmental protection • Staff members at airport companies Safety, quality of life at work, environmental protection 2
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Public sector organisations States, regulatory authorities, local and regional authorities, public interest organisations, European institutions, trade unions
Accounts receivable • Customers Passengers and their companions Safety, punctuality, comfort • Airlines Quality of airport services, competitiveness • Real estate tenants and airport companies Lessor services, other services
Compliance with laws, risk management, CSR, policy roll-out
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Community relays and social influencers Local residents, elected officials, NGOs, associations, media, analysts
Stakeholders in regional development Competitive clusters, companies in local regions, regional public interest organisations Foster employment and value creation, mitigate environmental impacts and noise
Quality of life, business performance, disruption management, economic and social cooperation,
risk management, public policy liaisons, human rights, labels
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Airport partners Suppliers, partners, customs, businesses, tourism and transport companies Clarity in our practices, quality of service, joint working practices 6
Directors and financiers Shareholders, investors, banks, analysts Business performance, shareholders' interests, risk management
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