2021 Universal Registration Document

GLOSSARY

Glossary

Acronyms AMF: Autorité des Marchés Financiers (French financial p markets authority) ANSSI: Agence Nationale de la Sécurité des Systèmes p d’Information (French IT security agency) API: Application programming interface p BPS: Business process services p CISO: Chief Information Security Officer p CNIL: Commission Nationale de l’Informatique et des Libertés p (French data protection authority) FEDEEH: Fédération Étudiante pour une Dynamique Études et p Emploi avec un Handicap (Student Federation for the Promotion of Education and Jobs for People with Disabilities) GAFA: Google, Apple, Facebook, Amazon (“Big Four” tech p companies) GDPR: General Data Protection Regulation p HR: Human resources p ILO: International Labour Organization p LPM: French Military Planning Act ( Loi de programmation p militaire , French Law No. 2013-1168 of 18 December 2013) NIS: Network information system p PaaS: Platform as a Service p PLM: Product lifecycle management p SaaS: Software as a Service p SNFP: Statement of non-financial performance p SOC: Security operations centre p COP21: 2015 Paris climate change conference p DevSecOps: Development - Security - Operations p DLP: Data loss prevention p DRM: Digital rights management p

Alternative performance indicators Restated revenue : Revenue for the prior year, expressed p on the basis of the scope and exchange rates for the current year. Organic revenue growth: Increase in revenue between the p period under review and restated revenue for the same period in the prior financial year. EBITDA: This measure, as defined in the Universal Registration p Document, is equal to consolidated operating profit on business activity after adding back depreciation, amortisation and provisions included in operating profit on business activity. Operating profit on business activity: This measure, as p defined in the Universal Registration Document, is equal to profit from recurring operations adjusted to exclude the share-based payment expense for stock options and free shares and charges to amortisation of allocated intangible assets. Profit from recurring operations: This measure is equal to p operating profit before other operating income and expenses, which includes any particularly significant items of operating income and expense that are unusual, abnormal, infrequent or not foreseeable, presented separately in order to give a clearer picture of performance based on ordinary activities. Basic recurring earnings per share: This measure is equal p to basic earnings per share before other operating income and expenses net of tax. Free cash flow: Free cash flow is defined as the net cash p from operating activities, less investments (net of disposals) in property, plant and equipment, and intangible assets, less net interest paid and less additional contributions to address any deficits in defined-benefit pension plans. Downtime: Number of days between two contracts p (excluding training, sick leave, other leave and pre-sale) divided by the total number of business days.

UN: United Nations p UX: User experience p WEPs: Women’s Empowerment Principles p

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SOPRA STERIA UNIVERSAL REGISTRATION DOCUMENT 2021