2021 Universal Registration Document


Engaging our stakeholders to meet their needs better

Engaging our stakeholders to meet 4. their needs better

We need to show all of our stakeholders (which include our customers, employees, job applicants, shareholders, investors, partners, suppliers and civil society) that our commitments to Corporate Responsibility are central to our business strategy and to everything we do. This enables us to develop a relationship of trust and a transparent, open and inclusive dialogue with our stakeholders and engage them in our Corporate Responsibility commitments and action programmes. As a “contributor” company, Sopra Steria is a committed partner to major organisations in helping them drive their digital transformations. Our ambition is to make digital technology a driver and accelerator of progress for everyone. The incorporation of digital sustainability into our value proposition underpins this commitment. Through continuous transparent dialogue with its stakeholders and open and inclusive governance, the Group contributes directly or indirectly to the following SDGs: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 16 and 17.

Creating value 4.1.

Thanks to the relevance of its policy and associated programmes to addressing key social issues, the Group is one of the most engaged and high-performing businesses in the area of corporate responsibility. To help it be a “contributor” company and build a sustainable world, Sopra Steria engages all its stakeholders in a collaborative approach that generates value for all.

for our stakeholders In an approach where collective action is essential, we work with our staff, our customers, our partners, our suppliers and civil society to provide sustainable answers. Together, we want to take responsible and ethical steps to make innovation work for as many people as possible and have a positive impact on society as a whole.


Group priority on including sustainable digital in its value proposition and notably digital environmental p sustainability, digital ethics and digital sovereignty Launch of a programme of actions associated with the commitment to achieve net-zero emissions p by 2028 Innovation through Sopra Steria Next, a “do tank” focusing on ethics, trust and corporate responsibility p whose work is underpinned by ongoing dialogue with all stakeholders Launch by Sopra HR Software of “Sopra HR 4YOU”, a new generation of HR solutions geared p to the challenges of today, offering a fully digital HR space Sopra Steria and Forrester survey of financial institutions’ priorities p High-priority programme to bring more women into management p Sopra Steria signed the UN Women Charter p Sopra Steria signed the International Labour Organization (ILO) charter and joined the Global Business p and Disability Network Workforce and diversity commitments: Diversidays, Article1, Tous En Stage, JobIrl. p Second Group People Survey with Great Place to Work p Five mandatory e-learning modules forming part of the “Prevention Passport” p 16,000+ employees trained in eco-friendly digital behaviours (35% of the workforce) p Mandatory net-zero emissions e-learning module p 700+ employees volunteered to help environmental causes through the Green Light (France) p and Sustainability Champions (United Kingdom) networks Two community outreach platforms for employees, covering both voluntary work and skills sponsorship p initiatives Investors and financial analysts are provided with commented reports on earnings and sales via: p Bilingual webcast meetings (for the annual and half-yearly earnings reports) • Bilingual conference calls (quarterly) • Meetings with investors: p 26 roadshows and 10 conferences • 188 institutions met • 12 countries and 18 cities • Responses to questionnaires from investors and ESG rating agencies: p MSCI, Sustainalytics, Vigeo Eiris, ISS QualityScore, Gaïa Index and CDP Climate Change. Percentage of Sopra Steria’s share capital held by institutional investors at 31 December 2021: p 29.1%: International institutional investors • 26.6%: French institutional investors • 11.0%: Percentage of Sopra Steria’s share capital held by individual shareholders at 31 December 2021 p






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