EURONEXT_Registration_Document_2017

CORPORATE GOVERNANCE

Corporate Social Responsibility

collective and inclusive growth. As an illustration, the Listing team is currently consulting on potential sustainable finance. On an annualised basis Euronext’s client coverage center held over 1,400 transactions client meetings in 2017 and the client coverage center exchanged over 28,000 e-mails and 13,000 calls with clients, covering a vast array of topics, either bilaterally or on a Group level, during which it consulted closely with trading customers to create products and services that meet their needs and requirements. Euronext has been particularly active with regard to new cash equity fee grids and the derivatives and commodities product launches, in many cases receiving clients’ public endorsement for the Company’s development plans. For the second year, a customer satisfaction survey was conducted in 2017 whereby clients provided anonymous feedback on a wide range of topics covering each aspect of the business. Several hundred contacts participated in the survey, providing valuable insight into client perception of Euronext’s strategic initiatives, client relationship management, and product offering. The results of this annual exercise are at the foundation of the continuous internal process to intensify client centricity. Suppliers Euronext’s goal is to drive excellence throughout its organisation and to support and positively influence its supply chain. Euronext works with suppliers who share its own values. In 2015, it focused on the preparation and assessment of a chart for suppliers, to complete its existing internal procedure. Since 2016, this chart (referred to as Euronext Supplier code of conduct), including provisions regarding human rights, diversity and inclusion, and environmental protection, is provided together with requests for proposal to each envisaged supplier. Additionally, any new vendor selected by Euronext is first screened, to identify any post or current sanctions, and is compared to the Euronext country black list (directly based on the OECD blacklist of Non cooperative countries or territories (NCCTs)) – reviewed on a yearly basis. In 2017, more than 900 suppliers have been screened: a few ones led to further investigation but none were rejected. Investigations were due to suppliers having their bank accounts in a “black listed” country. After escalation with Business & Compliance, they werereviewed and accepted.

governing the relationship among the Reference shareholders. This agreement expired on 20 June 2017 and was extended for a further period of two years commencing on 21 June 2017. The newReference shareholders Group accounts for 23.86% of Euronext’s share capital. Detailed information about Euronext’s reference shareholders can be found in the “4.4.1. - Reference shareholders” section of this Registration Document. Dividend Policy At the time of its IPO in 2014, Euronext’s dividend policy was established to achieve a dividend pay-out ratio of approximately 50% of net income, upon the approval of the Annual General Meeting, and as long as the Company is in position to pay this dividend while meeting all its various duties and obligations. In May 2017, Euronext decided to complement this policy, for the remainder of its ‘Agility for Growth’ strategic plan with the introduction of a floor to the dividend per share. Starting at the Annual General Meeting in 2017 and until the Annual General Meeting in 2020, Euronext dividend policy is to distribute the highest of 50% of the reported net income and a floor at €1.42 per share, upon the approval of the Annual General Meeting, and as long as the Company is in position to pay this dividend while meeting all its various duties and obligations. Detailed information about dividend can be found in the “4.12 - Dividend and other distributions” section of this Registration Document. Clients Euronext continues to reinforce its business integrity by striving to improve the services it provides, making responsible business decisions, and actively managing the social and environmental impacts of its actions to help individuals, communities, businesses and economies progress and grow. Euronext is a leading service provider of services for issuers, investors, intermediaries and technology data vendors. The Product and Sales teams, the Issuer- Client Coverage Group, the Market Supervision team and the Technology department provide competent care in the relationship management across all of the Group’s customers. Within the Listing department, over 4,000 individual meetings were held with a broad spectrum of listed, non-listed companies and ecosystem members to promote capital markets benefits and accompany entrepreneurs in their development projects. To fulfil its mission, the Listing team capitalises on the local representations that have been set up in Paris (and in major French cities), Lisbon, Brussels, Amsterdam as well as in Munich, Frankfurt, Zurich, Madrid and Milan given the European expansion in the source of 2017. Pedagogy, education and proximity are core values which underpin the Listing team’s strategic deployment. In keeping with this logic, the Listing team seeks to make its issuers aware of social responsibility issues. Euronext has also been actively involved with several charitable associations. Transparency and knowledge sharing are also at the very heart of the Listing team values. Before launching new projects, the team consults with local ecosystem members, acting as the house of 4.

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2.5.4

SUSTAINABILITY – PRODUCTS WITH ENVIRONMENTAL ADDED VALUE

Euronext is a pan-European exchange Group, offering a diverse range of products and services and combining transparent and efficient equity, fixed income securities and derivatives markets in Amsterdam, Brussels, Lisbon, London and Paris. Euronext’s businesses comprise: listing, corporate services, cash trading, foreign exchange trading, derivatives trading, market data & indices, post-trade services as well as market solutions. As an operator of regulated markets, Euronext’s mission is to bring together buyers and sellers in venues that are transparent, efficient and reliable.

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2017 REGISTRATION DOCUMENT