Worldline - Registration Document 2016

Business Technology

Competence Center Mobility

HERE, now owned by the three major German automotive This collaboration aims to offer end-to-end fleet players, in connection with its connected vehicles activities. information in real time and statistics and enable them to management solutions that provide companies with and reduce emissions; optimize the management of their vehicles’ fuel efficiency In March 2014, the Group announced a joint project with ● broadest platform worldwide in terms of the definition of Worldline has joined in 2014 the EEBus Initiative e.V, the ● new content for Internet of Things (IoT) and Cloud services. working with EEBus Initiative e.V, Worldline can deliver the Demand for connected home solutions is growing. By communicate with different branded devices, security and next generation of connected home solutions that can smart energy solutions.

services for retail, shopping and travel, with services focused on operates The Studio in France, which analyzes, designs and messaging, e-Commerce and mobile payment. The Group also tablets, televisions, and terminals. evaluates interfaces across all channels: web, mobile phones, delivered a range of mobile applications covering mobile Connected Living services. this mobile competence center has Othermain clients In addition to those mentioned above, the Group’s principal E-Plus. clients within this business line include Dräger, Shell, ERDF and skills for the development of applications based on the Group’s The Competence Center Mobility offers clients its innovation

Technology 6.6

services at competitive prices. Worldline’s competence centers, this effort. IT platforms, data centers, and hardware are central assets in best practices and efficient use of global resources to deliver

Worldline operates its business as one global factory that serves approach, Worldline continually seeks ways to leverage its each of the Group’s three global business lines. Under this industrial scale, processes based on standardized tools, shared

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IT Platforms

6.6.1

the progressive convergence of these platforms towards a benefits expected as soon as 2018. This will enable the full unified infrastructure, between 2017 and 2021, with most of the to the combined volumes of the two companies, while enabling delivery on the European continent of the scale benefits linked immediately investment sharing on new technological

Worldline currently provides its payment acceptance, card and non-card payment data processing, support to payment mean detection and dispute handling services, using a series of issuance, customer relationship management (CRM) and fraud Worldline (WIPE program) and Equens (notably the Payment 2.0 separately developed specialized IT platforms coming from program) investments. The integration plan defined will ensure

innovation.

Data Centers and Hardware

6.6.2

Worldline’s European data center hub covers an area of more storage capacity of approximately 18PB of data. In total, than 6,000 m 2 , and runs approximately 19,000 servers with a 85% of the Group’s total transaction volumes. All of Worldline’s Worldline’s European hub data centers process approximately its specific businesses, are compliant with the Payment Card European hub data centers, which are tailored to fit the needs of payment service providers to accept, transmit or store Industry Data Security Standard (PCI-DSS and 3DS) required for highly secure and fully redundant data centers located in In Europe, Worldline operates a network of eight interconnected, France, in Germany, Belgium, the Netherlands and Italy.

(Deutsche Kreditwirtschaft), as well as ISO 27001 (security) that management) and ISO 14001 (environmental management), DK “Telecommunications Infrastructure Standards”. Worldline’s is being finalized. All of these data centers meet at least Tier 3 and are compliant with IT Infrastructure Library (ITIL V3) IT European hub data center facilities are all connected for back-up banking standards. Worldline ensures that strict security service management “best practice” standards and applicable video surveillance, access control, a limited staff policy, measures are taken at all of the data centers it uses, including cardholder data, and are also certified under ISO 9001 (quality infrastructure monitoring, annual risk management reviews,

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Worldline 2016 Registration Document

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