Worldline - Registration Document 2016

Business The Group’s business

Mobility & e-Transactional Services

6.5.3

In addition to those identified below, principal clients of the , France Télévisions, M6 and IGN. Group for this global business line include Iberia, Deutsche Bahn, EFFIA, Météo France, O 2

line offers clients a breadth of solutions designed to accelerate The Group’s Mobility & e-Transactional Services global business take advantage of the increasing digitization of the physical and enhance new digital services and new business models that by an explosion of new types of consumer needs. More and world. The emergence of new digital businesses has been fueled tablets to cars, trucks, and buildings. New digital services are more devices are becoming connected—from smartphones and generating huge volumes of consumer data, which can be used benefiting from these new digital services are becoming more to further enrich customers’ experiences. Moreover, consumers Meanwhile, companies and government entities are being mature, more active and are ever increasing in number. usages, new customer expectations, and new payment means, forced to evolve in order to adapt to new technologies, new more costly. Together, these businesses help differentiate the while having to optimize processes that are becoming more and an ability to help the Group’s partners with all aspects of their Group from numerous players in the market and demonstrate € 369.6 million and an OMDA margin of 13.9% in 2015. Mobility & e-Transactional Services generated revenue of believes new digital services have significant potential: The Group is focusing its efforts on several areas where it to Transport Operators and Infrastructure Providers, E-Ticketing systems cover a full set of solutions and services ● proactive decision support. Passenger service focused including service planning, resource allocation and real time solutions include multi-media passenger information and paperless ticketing through digital identity and open ticketing from sale through to financial settlement, including payment technology; E-Government Collection provides paperless secured ● services through the digitization of processes for citizens, systems to public and private organizations for better etc.), automated traffic enforcement solutions, and including the enabling of electronic payments (taxes, fines, transactional related businesses. invoicing, legal archiving solutions for companies and e-safe services for individuals; services for customers, including e-contracts and electronic e-healthcare services, as well through a variety of trusted E-Consumer & Mobility provides cloud contact and ● engagement and generate new business models, as well as consumer cloud services that improve the customer solutions for consumers, patients and citizens and with the Connected Living solutions that offer context-driven mobility connection of globally spread machines in the after sales Industrial IoT solution highly secure solutions for the area.

6.5.3.1

E-Ticketing

the in-house resources and expertise necessary to design and range of solutions designed to help them deliver new digital implement these solutions. The Group provides them with a services to their customers. enhanced customer information systems, but frequently lack electronic ticketing, improved route management and recognize the potential benefits that can be derived from Railways and other public transportation systems increasingly tickets. In parallel, the Group provides fare, tariff and revenue the process of issuing and validating printed and electronic transport systems. The Group typically acts as the primary capture and apportionment solutions for railways and public presenting its clients with a full end-to-end solution that the systems integrator and general contractor for a project, subcontractors. The main markets for the Group’s e-Ticketing Group implements directly and through partners and (mainly in Argentina and Chile). business are Europe (principally in the UK) and Latin America specialized back-office and retail-channel software platforms, areas that deliver a better journey experience; a set of desktop, internet and handheld “on-board” devices to manage that allow customers to check schedules and order and pay for The Group’s line of e-Ticketing solutions includes applications desktop printer. For real time transaction sales and journey tickets online for delivery directly to their mobile device or a personnel that integrates industry leading digital devices with validation the Group provides mobile technology to railway Ticket Issuing Service). Tickets can also be delivered at the ticketing and payment. This solution is called MTIS (Mobile business or third-party providers. The Group’s e-Ticketing, station using self-service kiosks provided by the Group’s kiosk validation and payment systems are used by a large number of THALYS high speed rail network in Europe. The MTIS solution is franchised railway routes in the United Kingdom and the Operators greater channel flexibility and comes complete with a also being rolled out to other station retailing channels giving comprehensive back office analysis and reporting tool. payment and access solutions across the business process From sale to financial settlement, the Group provides content, E-Ticketing

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Worldline 2016 Registration Document