Worldline - Registration Document 2016

Annex III

Corporate and social responsibility report

Integrating sustainability inWorldline’s A.1 business

in business Being an ethical and fair good player A.4 Ethical excellence within Worldline A.4.1

269 269

318 318 324

A.1.1

Building an integrated thinking

Worldline’s materiality assessment & the 4 A.1.2 Worldline’s challenges

Ethics in the supply chain A.4.2

274 279

KPIs overview A.4.3 328 Reducing our environmental footprint through A.5 eco-efficient operations 329 Environmental ambition and challenges A.5.1 329 How to be an environmentally sustainable A.5.2 company 330 Overview of the main actions carried out A.5.3 332 Green initiatives implemented A.5.4 338 Educating and engaging our employees A.5.5 338

Table of main KPIs A.1.3

clients through sustainable and innovative secured platforms and reinforcing value for solutions Building client’s trust with fully available and A.2 283 Meet clients’ needs and expectations A.2.1 283 Worldline sustainable portfolio Driving client’s sustainability challenges with A.2.2 288 Strategic partnership ambition A.2.3 290 KPIs overview A.2.4 291

processes Environmental reporting methodology and A.5.6

339 340 343 343 344

KPIs overview A.5.7

Being a responsible employer A.3

292 292

Ambition, challenges and opportunities A.3.1 Starting my career at Worldline: A.3.2 Integration@worldline My development within Worldline: A.3.3 Growing@worldline Learning@worldline Skills development within Worldline: A.3.4

Information about the report A.6

Scope of the report A.6.1

294

Process of defining report content A.6.2 Report of one of the statutory auditors, A.6.3

300

societal information published in the consolidated social, environmental and December 31, 2016 management report – year ended appointed as independent third-party, on the

303 307 309 310

Recognition@worldline A.3.5 Sharing@worldline A.3.6

348

Workingconditions@worldline A.3.7

KPIs overview* A.3.8

313

268

Worldline 2016 Registration Document