Worldline - Registration Document 2016

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Risk Factors Risks related to the Group’s business and industry

any insurance maintained by the Group. may either not be insured against or not fully covered through Group’s financial exposure from the items referenced above changes that would be costly for the Group to implement. The may impose new or stricter security standards that require of, or changes to, existing “cyber” security rules and regulations operations and financial condition. Additionally, the introduction material adverse effect on the Group’s business, results of of damages and reputational harm and therefore have a The loss of confidential information could result in the payment Group for misuse of personal information, such as identity theft. than a hardware failure and could result in claims against the more significant impact on the Group’s business operations card numbers and related information could have a longer and the system and loss of confidential information such as credit improperly obtained by third parties. An information breach in policies, or where such information is intercepted or otherwise employees or subcontractors acting contrary to the Group’s the information, either by fault of the Group’s systems, erroneously provided to parties who are not permitted to have mishandling or misuse, for example, if such information were upgrades to the Group’s safeguards. There is also a possibility of protracted and result in the payment of damages and costly litigation and other liabilities. Any such litigation could be of its businesses and subject the Group to increased costs, security of its data or could cause interruptions in the operations effect on the Group’s business and reputation. personal consumer data could have a material adverse regulations and industry security requirements relating to Data privacy concerns or failure to comply with privacy shared with advertisers or others could adversely affect the user concerns about the extent to which personal information is attitudes towards privacy are evolving, and future regulatory or and services that address their preferences. User and regulatory needs and behavior in order to develop more effective products to deliver targeted advertising and better understand consumer data to allow merchants, financial institutions and other clients Group offers its clients are designed to analyze some of that personal consumer data. Many of the value added services the The Group’s systems collect, process and store vast quantities of feasibility or marketability of such value added services. conduct attacks on its systems that could compromise the payment and digital services industry may attract hackers to visibility of the brands for which it processes data, in the global information over the Internet. The Group’s visibility, or the operations. These risks are increased when the Group transmits or could otherwise cause interruptions in the Group’s

markets will develop as expected, that the Group’s new products not yet fully developed. No assurance can be given that these source of future growth are new and address markets that are Moreover, a number of the services the Group expects to be a research and consulting firms expect. Similarly, many of the mobile devices will develop as quickly or as successfully as given that making purchases using mobile phones and other important element of the Group’s strategy, no assurance can be For example, although mobile commerce applications are an investments it has made to develop such products and services. new markets, or that the Group will fully recover the Group will succeed in gaining significant market share in these be consistent with developing industry-wide standards, that the or services will secure wide client or consumer acceptance or component of the Group’s services portfolio going forward, the businesses to comprise an important and increasing the ongoing digital transformation of retailers and other the Group expects innovative solutions developed to address their own customers are in their early stages. Additionally, while clients have developed to market such connected solutions to particular, to the fact that the business models that the Group’s develop as quickly or to as great an extent as expected, due, in vehicles are still in their early stages, and these markets may not markets for Connected Living products such as connected address their needs in a timely manner. Group will be able to launch new and successful products to in the same manner as they have in recent years or that the their “digital reinvention” or adopt new technologies as swiftly or Group cannot be certain that businesses will continue to pursue damage its reputation. Security breaches could disrupt the Group’s business and associated with such protective measures could increase and recovery systems in place. The costs of systems and procedures business. Accordingly, the Group has security, backup and information systems is critical to the successful operation of its information that resides on the Group’s servers and other confidentiality and integrity of the client and consumer and tax information, among other consumer data. The cardholder data, payment history records, personal medical data personal consumer data, including names and addresses, Group collects and processes a significant amount of sensitive confidential information, the deletion or modification of records systems or databases could result in the theft or publication of safeguards, unauthorized access to the Group’s computer therefore reduce the Group’s profitability. Notwithstanding these of its clients. In addition, depending on the services offered, the processes, stores and transmits sensitive business information As part of its business, the Group electronically receives,

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Worldline 2016 Registration Document

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