Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Integrating sustainability into Worldline’s business

CUSTOMERS Merchants, banks and other financial institutions, companies, public sector

EMPLOYEES Employees, Trainees, Social partners,Works Councils

SUPPLIERS & PARTNERS IT hardware and software suppliers, payment terminal suppliers, service suppliers, business partners

D

INVESTORS & ANALYSTS Shareholders, investors,

PUBLIC BODIES Policymakers (PCI-DSS), professional organisations, internal institutions, media

banks, analysts, rating agencies

COMMUNITIES Local/National authorities, communities, associations, NGOsr

The approach of Ingenico is detailed in Chapter 1.4 of its extra-financial performance declaration

Involving internal stakeholders through D.1.1.3.2 CSR awareness Worldline has launched a large awareness programme aiming to promote CSR across all geographies, increase employee awareness and involvement and thus truly embed CSR in all its value chain. As part of this programme, Worldline has organised in 2020 a set of different actions: Meetings with Work Councils took place. The CSR officer ● has met all the Work Councils in the main geographical regions to present Worldline CSR policy and the progress of the TRUST 2020 programme to them on an annual basis. The objective of these meetings is also to enable a dialogue with all the employee representatives, encouraging them to join the CSR approach. The CSR Officer is at the disposal of the Work Councils and is available whenever they wish to answer specific questions;

Deep-dive sessions with management have been set up ● (during the management seminar and the Strategy seminar) in order to share results and new ambitions of Worldline CSR policy. Those sessions are an opportunity to highlight how extra-financial performance is closely linked to business and financial performance and illustrate the key CSR messages that managers can re-use during their weekly team meetings and promote the Worldline CSR approach; The 2020 Green Week from September 21 to 25 , The ● Worldline Green Week offers the opportunity to share concrete and useful actions in the light of Worldline’s commitment to improve its environmental performance. During this week, a fascinating selection of webinars was organised ( e.g. environmental crisis: which impact on Worldline? Circular Dutch Economy by 2050, etc.).

Universal Registration Document 2020

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