Worldline - 2020 Universal Registration Document

C

DESCRIPTION OF THE GROUP’S BUSINESS Worldline’s Business Model

OUR BUSINESS MODEL

Worldline’s Business Model is formulated in line with the recognised International Integrated Reporting Council ՁÅÅŽIՂ ډ ʈ΁ʥɑɣˑʥ˵ɣ͡ ډ ΦʒʥɅʒ ډ ɣ˵ǷȾˑɣ ډ Ƿ ډ Ⱦ̓̅Ƿɑɣ̓ ډ ΢ʥɣΦ ډ ̅ʃ ډ Ͳʒɣ ډ concept of value creation, in accordance with the company’s purpose or raison d’être.

INPUTS

OUTPUTS

RESOURCES CHALLENGES

WORLDLINE BUSINESS

FINANCIAL

Market trust & consolidation capabilities

Solid financial profiles

ADMINISTRATIONS

MERCHANTS

BANKS

MANUFACTURED

Business Excellence: Quality, security and reliability

Robustness of industrial plateforms and data centers infrastructure Primness of Payment terminals with a responsible supply chain

Distinctive execution of operations and sustainability in supply

WORLDLINE AT THE HEART OF THE ACTION THROUGH 3 KEY STRENGTHS

INTELLECTUAL

Partnerships, innovation, R&D Innovation & foresight of technological evolutions

Partnerships, innovation, R&D

GLOBAL PRESENCE Growth • Partnerships

UNIQUE POSITIONING

COMMITMENT TO SUSTAINABILITY

• End to-end solutions • Innovation

• Quality • Attractiveness

HUMAN

Talent acquisition & retention, people development Gender equality

20,709 employees ʥ˵ ډ ԑԋ֜ ډ Ʌ̅΁˵Ͳ̓ʥɣ͡

SOCIAL AND RELATIONSHIP

Customer satisfaction Ethics & compliance

Market intelligence & Regulation watch

CHANNELS

PARTNERS & FINTECHS

PAYMENT MEANS

ԑԋ֜ ډ IĿƤĪƘŽÅ_Ɗ ډ SERVED

Technological know-how

Societal contribution

NATURAL

FOR OUR CLIENTS

CO ؋ -eq emissions

Electrical Energy Use of minerals for hardware

FOR OUR PEOPLE

OUR 360° VALUE CREATION

Renewable energy % of conflict minerals** End-of-life terminals

Utilisation de minerais pour le hardware

FOR OUR SOCIETY

FOR OUR SHAREHOLDERS

FOR OUR ENVIRONMENT

As the European leader at the heart of the payment value chain, Worldline designs and operates leading digital payment and transactional solutions that handle billions of highly critical transactions on a daily basis.

* Worldline former perimeter (excl. Ingenico) ** Ingenico perimeter only

2020 INTEGRATED REPORT P.6-7 & 12-13

WORLDLINE 2020 UNIVERSAL REGISTRATION DOCUMENT (URD) - SECTION C.2

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Universal Registration Document 2020