Worldline - 2020 Universal Registration Document

DESCRIPTION OF THE GROUP’S BUSINESS Description of the Group’s four Business Lines services

Digital Ticketing market to grow at a CAGR of 19.7% during the forecast period 2017-2023 to aggregate $14.19b by 2023 Infoholic Research

Car Parking

Transport

BEYOND BANKCARD

Cloud Solution

Major market trends

• Digital Convergence of ticketing and payments. • Combination of ticketing and contextual data. • AI andmobile integration. • Multi-modal passenger transport.

YR01 REG

Swimming baths

Libraries

• WL Tap 2 Use • WL Smart Ticketing • Mobility solutions integrated with worldline payment backbone

Key investment areas providing foundation for growth:

C

Itinerary management and Internet travel booking The Group’s multi-modal itinerary management and booking software platforms allow the Group to help travel planning and booking sites that enable users to compare and plan travel options across multiple modes of transport and to book and pay for their journey. The Group provides these services across multiple platforms, including online and via mobile devices. The Group’s services are designed to provide users with comprehensive, easy-to-use travel information across transportation types (bus, coach, tram, rail, taxi, car and airplane) in order to enable passengers to plan their journeys effectively and efficiently. The Group’s e-commerce booking applications allow railways to sell rail tickets, including season tickets, online alongside additional products and services such as hotels and car hire. The Group offers railway service Operators and railway infrastructure network providers a series of “smart” route management services that allow them to optimize railway schedules, to allocate resources (rolling stock and crew) in real time and to immediately adjust and re-plan those resources when planned and unplanned disruption happens. The Group’s offering includes the route management platform ROMAN, a system for the process of timetable creation and management, as well as its Cargo Information Systems (offered under the names CIS and CPI), a highly automated integrated software system that helps to support the business processes of sales, billing and invoicing for rail freight transportation. The Group has also developed a control room solution called “Integrale” to help UK railway companies manage disruption of traffic and improve operational efficiency. “Integrale” is in live operation with the Arriva Cross Country, the MTR Elizabeth Line, and Route management and Resource Allocation

First Great Western rail franchises. The Group is the leading supplier of rail operations systems to the train operating companies in the UK. This solution will be deployed for Avanti West Coast in 2021. Other main clients In addition to those mentioned above, the Group’s principal clients within this business line include Network Rail in the United Kingdom and ÖBB in Austria as well as global transport operators including First group, Stagecoach, Abellio, Go Ahead and Keolis. Trusted Digitization C.1.4.2 The Group helps public and private organizations harness the power of digital services to increase efficiency and transform the way they interact with their customers, allowing them to improve collection of payments, provide better services to end-users and optimize costs in an era of shrinking public budgets. The Group’s key areas of expertise include, among others, taxation, tax and fine payment solutions such as for parking enforcement, online and digital archiving services for governments and public services providers and digital healthcare information services. The Group also provides digital identity solutions for governments willing to deploy national electronic identity schemes. The Group is delivering several projects in which Blockchain is a key enabling technology, for example partnering with Bureau Veritas for their food-traceability label called “Origin”, or being selected to lead the European Commission’s Bloomen project, which is looking into ways of deploying blockchain in the media sector.

Universal Registration Document 2020

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