Worldline - 2020 Universal Registration Document

APPENDICES Glossary

Shares within the scope of a shareholders’ agreement: ● Shares subject to a shareholders’ agreement within the meaning of article 233/10 and 11 of the French Commercial Code, and other than those held by founders or the State; Controlling interest: Shares held by juridical persons (other ● than founders or the State) exercising control within the meaning of article 233/3 of the French Commercial Code; Interests considered stable: Interests exceeding 5%, which ● have not declined by one percentage point or more, excluding the impact of dilution, in the three preceding years. This category also includes shareholders that, in addition to or in association with the link represented by 3-D Secure: VISA security standard enabling an issuer to authenticate cards used for online payments. 3-D Secure is intended to replace Secure Electronic Transaction (SET). Acquirer/acquiring bank: Financial institution that enters into an agreement with an accepting party to acquire data from card-based transactions and enter such data into the issuer’s settlement system. A single financial institution may be both an acquirer and an issuer. Acquiring: Process by which an acquirer receives payment transaction data from an accepting party, generally a merchant, pursuant to its agreement with such accepting party. Acquiring Processing : Set of technical operations performed to carry out the acquirer’s activity, which may be Authentication: Procedure that allows the payment service provider to verify the use of a specific payment instrument, including its personalized security features. Authorization: Approval or guarantee given by the issuer to the acquirer. The authorization implies that the issuer will honor the transaction. Chargeback: An offsetting mechanism whose purpose is to reverse an initial payment or withdrawal on the grounds that the transaction in question should not be processed due to the accepting party’s failure to comply with security rules. Clearance/clearing: A mechanism permitting banks and financial institutions to carry out transactions. A transaction always has a debtor and a creditor. Clearance is evidenced by accounting entries recording the transaction. The credit to the creditor’s account is said to offset the debit to the debtor’s account. Business terms H.2.4 sub-contracted to a specialized company. API: Application programming interface. ATM: Automated teller machine.

share ownership, have recently entered into significant industrial or strategic agreements with the Group. Dilutive instruments: dilutive instruments are financial instruments (bonds, share subscription warrant, share subscription options, free shares) that can be converted in shares and that have therefore a dilutive impact on the share capital. PER (Price Earnings Ratio): Market capitalization divided by net income for a trailing (or forward) 12-month period. Market capitalization: The share price of a company multiplied by the number of its shares in issue. Closed loop payment card: Payment card for which processing goes directly from the payment terminal to the card issuer’s system without going through a third party. Cloud: Concept consisting of the transfer to distant servers of storage and data processing traditionally held on local servers or the user’s hardware. CMS / Card Management System: Software for managing a fleet of cryptographic devices such as smart cards. Commercial acquiring: The business of acquiring, which consists in carrying out card payments made by a merchant’s customers and includes receiving funds from issuing banks and depositing the proceeds, net of a “merchant service charge”, into the merchant’s account. Commercial processing/processing: Set of technical operations performed to carry out a merchant’s payment transactions. CRM / customer relationship management: Management of the customer relationship. Cross-channel / omni-channel: Adoption of new behavior by customers who change channels during their decision-making process, where previously they were required to perform all of the steps in the process (identification of a need, search for information, evaluation of the alternatives, selection, post-purchase evaluation) through the only channel available. Cryptographic accelerator: Electronic device that increases the speed of encryption operations on payment terminals. CSM: Clearing and settlement mechanism. Data center: Physical site used to house the equipment comprising a business’s information system (central computers, servers, storage facilities, network and telecommunications equipment, etc.).

H

Universal Registration Document 2020

471