Worldline - 2020 Universal Registration Document

DESCRIPTION OF THE GROUP’S BUSINESS Description of the Group’s four Business Lines services

Worldline invests strongly in setting up services defined in the Payment Service Directive 2 which allows Third Party Processors to access bank accounts of payment users to initiate payments (Credit Transfers or Instant Payments) or to gather bank account information (balance, history). Worldline extended its PSP license and became Payment Initiator Service Provider (PISP) as well as Account Information Service Provider (AISP) in Belgium and the Group has started to passport these licenses to the other European countries, offering further benefits to its merchants. Acceptance C. Worldline Acceptance services cover all merchant needs, allowing its clients to accept payments at their point of sales, online (worldwide and local e-Payment), via mobile and in proximity of a terminal. Examples of larger clients Worldline provides these services to include Casino, Darty, PayPal, Spotify, Expedia,, Accor hotels, Airbnb, McDonald’s, C-discount, HMRC, SHEIN and various rail companies. However, Worldline also services many small clients all over the world, for example in Canada, Sweden, Australia, Argentina and India. Omni-channel Worldline is offering a global omni-channel payment gateway offering one single platform for pan-European in-store and global omni-channel payments for multi-country merchants. The Worldline omni-channel solution allows merchants to accept local and international payment methods used for purchases on their sites (online and in face to face contexts) supporting coherently and transparently the entire transaction lifecycle across all the different channels, countries and across newomni-c hannel use cases. As an omni-channel payment gateway (fully complying with GDPR-Regulation and PCI data security standards) Worldline’s omni-channel solution enables merchants to accept well over 200 payment types, including credit and debit cards, bank transfers, electronic wallets and private label payment cards. Worldline’s omni-channel solution also supports various local schemes in face to face (POS terminal) in various European countries and offers global geographic coverage for “card not present” transactions. Worldline’s omni-channel solution - a single solution for all payments, allows merchants to expand their business in new markets while optimizing transaction costs. Furthermore it enables them to deliver an omni-channel client experience, like “try and pay later” services.

Worldline’s omni-channel solution has a modular design, which allows Worldline to provide end-to-end one-stop-shop services, combining payment devices, digital solutions, commercial acquiring, alternative payment methods, acceptance and data management. It also allows for à la carte solutions, in which merchants can pick from Worldline’s wide portfolio of solutions, products and features, including e.g. In-store and Online Payment Acceptance, Transaction Lifecycle Management, Unified Reporting, Customer Insight (data analytics), Tokenization, One-Click Payment, Recurring Payments, Fraud Prevention, Dynamic Currency Conversion (DCC) and Money Remittance. User experience On top of standardizing solutions at the POS and concentrating of payments on a single global platform, Worldline’s omni-channel solution enables services like Endless Aisle, Click and Collect, Click and Return with a consistent and new user experience across all different purchasing channels. This provides a dynamic choice of acquirer or payment scheme helping merchants in optimizing financial conditions. White Label service for banks, acquirers, and PSP’s The world of web-merchants is getting more complex as the number of payment methods available to them is rapidly increasing. Worldline assists banks, acquirers, and payment service providers to make lives of their merchants easier. Some services are white labelled, enabling clients to respond rapidly to their customer needs, while maintaining their brand’s market position. Worldline’s White Label PSP solution provides an easy way to become a payment service provider. It relieves the Group partners from the practical and financial hassle of starting from scratch and more important it allows them to remain focused on their primary commercial activities, such as marketing and sales. Merchant aggregator In the domain of merchant aggregation (often referred to as super merchant constructions and sub merchant constructions), Worldline offers Merchant Aggregator services leveraging on its bank relationships. Worldline developed its offering based on two models, strongly differentiating from competition: Core aggregation (Worldline acts as a Payment Facilitator ● undertaking end-to-end aggregation from merchant sourcing, contracts, risk underwriting, processing of transactions with schemes along with settlement and payment); Hybrid aggregation (Worldline acts as a Technology ● Enabler for merchants - sourcing merchants, executing tripartite agreement with merchants and underwriting risk, processing transactions through schemes and partner banks settling merchant payments).


Universal Registration Document 2020


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