Worldline - 2020 Universal Registration Document

C

DESCRIPTION OF THE GROUP’S BUSINESS

Integration know-how: enable fastest possible C.5.5 delivery of Ingenico and SIX Payment Services synergy plans M&A track record: more than ever, maintain an C.5.6 absolute priority and focus on the next wave of Make Worldline the n°1 payment industry C.5.7 employer brand through talent & expert attraction and developments policies and Tier 1 CSR achievements

Description of the Group’s four Business C.1 Lines services

40 40 46 48 54 61

75

Merchant Services C.1.1

Terminals, Solutions & Services C.1.2

European payment consolidation opportunities 76

Financial Services C.1.3

Mobility & e-Transactional Services C.1.4

Competitive Strengths C.2

76 77 77 77 78

A major player in Europe with an expanding C.2.1

global footprint, especially in emerging markets 61

Technology C.6 IT Platforms C.6.1

Comprehensive unique positioning across C.2.2 the extended payments value chain Leading presence in next-generation C.2.3 payment services

62

Data Centers and Hardware C.6.2 Sales and marketing C.7 Procurement and suppliers C.8

63 65 68 68 70 70 71 74

Worldline’s Business Model C.3 Worldline: a regulated Group C.4

79

Investments C.9

80 80

European Regulation C.4.1

Investments of 2020 C.9.1

Regulation applicable outside of the European C.4.2 Economic Area

Principal Investments Currently Underway C.9.2 and Planned Property Plant and Equipment C.10 Significant existing or planned property, C.10.1 plant and equipment

81

Compliance with technical standards C.4.3

81

Protection of personal data C.4.4

Strategy C.5

81

Scale and reach: fully leverage Worldline C.5.1 Pan-European competitive advantage Large deals expertise: maintain commercial C.5.2 focus on large outsourcing deals and new bank alliances Focus on online: grow above market Worldline C.5.3 online and omni-channel payments, leveraging One Commerce Hub and Digital Banking Innovation and investment: ensure successful C.5.4 market breakthrough with latest differentiating offers

Research and Development, C.11 Patents and Licenses Research and Development C.11.1

74

82 82

75

Intellectual Property, Patents, License, C.11.2 Usage Rights, and Other Intangible Assets

82

75

75

39

Universal Registration Document 2020

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