Worldline - 2020 Universal Registration Document

F

RISK ANALYSIS Internal Control

Internal audit also actively contributes to help the business meeting the compliance requirements to maintain the “payments institution” status for concerned entities. An annual assessment of the control environment has therefore been included in the audit plan.

Regular management communication;

Internal newsletters; Group intranet (Source);

Knowledge management tool (SharePoint). ●

Information is distributed on a need to know basis, and policies for information classification and information security have been developed. Formal reporting lines have been defined, following the operational and the functional structures. This formal reporting, based on standard formats, concerns both financial and non-financial information as well as operational performance. Dedicated Committees are setup for sharing and reporting information ( e.g. Quality, Security, Risk & Compliance Committees, Control Board meetings, internal Audit, Risk & Compliance Committees, Quality Review Meetings, Local Executive Committee, Local Management Committees, etc.). External communication with clients is organized through operational meetings, agreed service reporting, customer satisfaction surveys and workshops. Direct reporting to Group Function, as for the other support functions, reinforces the integration of the financial function and contributes to the full alignment of key processes and provides an appropriate support to operational entities of the Group. Group Finance department is in charge of piloting the financial processes, especially through the financial consolidation, the monitoring of financial compliance matters, the supply of expertise and the control of the reported financial information. It reviews accounting options, significant accounting items, as well as potential internal control weaknesses and initiates required corrective actions when needed. Group Finance has drawn up a number of Group policies and procedures to control how financial information is recorded and processed in the subsidiaries. These policies and procedures were discussed with the statutory auditors before issuance and included the following main elements: Financial accounting policies cover Group reporting and ● accounting principles, guidelines on how financial information must be prepared, with common presentation and valuation standards. They also specify the accounting principles in order to prepare budgets, forecasts and submit actual financial reporting required for Group consolidation purposes. Group Reporting Definitions (GRDs), internal guidelines for IFRS and accounting rules applicable in the Operations, are regularly updated; Group finance policies F.4.4.2 & procedures

Communication of relevant F.4.3.5 and reliable information

The Company’s processes, meetings and governance structures (Worldline Governance Framework) ensure that relevant and reliable information is effectively communicated in a timely manner to relevant players within the Company, thereby enabling them to exercise their responsibilities. Top-down and bottom-up communication channels are defined within each function, to cascade instructions and get feedback on their execution. Worldline distributes information throughout the organization, including management’s messages on objectives and quality of service, through a number of media, including but not limited to: The financial governance of the Group relies on a set of global financial processes, that are part of the Internal Control system of the Group and for which a specific attention is paid due to their sensitivity: Finance processes: general accounting, budgeting and ● forecasting, consolidation and reporting, treasury management, credit risk management…; “Expert” functions processes: taxes, insurance, pensions ● and the like, real estate transactions; perational processes: bidding, contract execution, financial ● business model.

Systems related to accounting and financial information F.4.4

Local and Group financial F.4.4.1 organization

The management of the Finance function is performed through the Group Finance Committee (FICO) chaired by the Group CFO. This Committee is held on a bi-weekly basis gathering the managers of the main functions within the Finance organization, CFOs of the Global Business Lines (“GBL”) and CFOs from the Regional Business Units (“RBU”). This Committee deals with transversal topics critical for the Group and with operational topics and RBU specific issues. This organization is cascaded down at country level.

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Universal Registration Document 2020

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