Worldline - 2020 Universal Registration Document

B

THE PAYMENT INDUSTRY

Card Payments B.1

Key market trends and drivers of change B.4 30 The digital revolution is driving new customer B.4.1 behavior generating significant growth in non-cash payments 32 Key developments in technology will sustain B.4.2 the growth of electronic payments 35 Regulatory changes in the payment sector B.4.3 are expected to create new opportunities 36 New entrants and their impact on the industry B.4.4 business model also create new opportunities for payment services Providers 37

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Non-card based payments B.2

28 28 28 28 28 29 29 29 30

Credit Transfers B.2.1

Direct Debit B.2.2

Instant Payments B.2.3

Other Alternative Payment Instruments B.2.4 Other solutions in and around B.3 the payment value chain Solutions for Traditional Merchants B.3.1 Value-Added Services for Banks B.3.2

New digital businesses B.3.3

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Universal Registration Document 2020

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