Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Reporting methodology and scope for non-financial indicators

60% employee satisfaction as measured by the Trust Index of the Great Place to Work® survey This is the WL2 indicator, described below. Gap of 0 between the% of females in management positions and the% of females in the overall workforce With this indicator, Worldline calculates the share of women in the total employee population as well as the share of women in the manager population. Then, a difference is calculated between the share of women (in%) in the total employee population and the share of women in the manager population (in %). Gold level obtained in the EcoVadis supply chain assessment This commitment measures the level of performance of Worldline regarding its responsible supply chain management. The EcoVadis assessment corresponds to a documentary study that enables Worldline to make an evaluation of its performance on topics related to the environment, labour practices, Human rights, fair business practices and sustainable procurement. In 2020 EcoVadis changed the medal awarding methodology. In 2019 the Gold Medal was the highest level and was awarded to companies with a score above 62/100. In 2020 a higher level of recognition was created, the Platinum Medal, for all companies with a score above 73/100. In addition, the minimum score for the gold medal was raised to 66/100. 100% of suppliers evaluated by EcoVadis with a score below 50 having an action plan to solve critical findings identified 100% of suppliers evaluated by EcoVadis with a score below 50 that are encouraged by Worldline to have an action plan solve critical findings identified This commitment measures the ability of Worldline to enhance the level of responsibility of Worldline among its strategic suppliers and consequently to ensure that the Group is responsible among its whole value chain.

If the supplier has a score below 50 points, Worldline initiate each year a corrective and collaborative action plan with the supplier. This action plan is neither mandatory for the supplier, nor the EcoVadis evaluation: suppliers can decide to not do the assessment and/or the corrective action plan. The calculation is the number of suppliers who have a score below 50/100 for which WL asked action plans to solve critical issues identified by EcoVadis/total number of suppliers who have a score below 50/100. In 2020, following the separation from Atos and the creation of its own EcoVadis platform, Worldline has chosen to raise its ambition by targeting companies with a score below 50/100, contrary to previous years when the score was 40/100. 100% of CO 2 emissions offset from data centres, buildings and business travels This CO 2 emissions offset is performed thanks to a company which proposes voluntary carbon offsetting programmes for greenhouse gas emissions for companies. It means to offset the emissions produced by data centres, buildings and business travel of Worldline. The amount of CO 2 emissions is then multiplied by a carbon price (number of € per ton of CO 2 ) and it enables to obtain an amount of emissions in euros. The indicator will cover the CO 2 emissions induced by business travels, data centres and offices reported during the full-year data collection of the present year already audited by Deloitte. 100% of CO 2 emissions offset from payment terminals Life Cycle Assessment (LCA) This CO 2 emissions offset is made thanks to a company which proposes voluntary carbon offsetting programmes for greenhouse gas emissions for companies. Each year Worldline is reporting the tons of CO 2 emissions produced by its payment terminals. Worldline multiplies the total number of terminals produced during the year by an emission factor that takes into account all the lifecycle of the terminal (production, use, transportation, end of life). Based on these inputs, the CO 2 emissions are calculated.

D

Detailed information related to environmental KPI D.6.3.2

In line with the GRI Standards, Worldline is monitoring a broad Sweden, Switzerland and the United Kingdom. In 2020, range of environmental KPIs related to energy consumption, Indonesia and Singapour were included in the reporting scope.

waste, water and CO 2 emissions. The scope of environmental reporting is that of ISO 14001 certified sites and non-certified sites on a voluntary basis (sites with at least more than 30 people) located in 25 countries: Argentina, Austria, Belgium, Chile, China, Czech Republic, Estonia, Finland, France, Germany, H ong Kong, India, Indonesia, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, Poland, Singapore, Spain,

The data collection is performed twice a year on UL 360 Sustainability Software. The scope of the reporting regarding the GHG emissions covers about 99% of the revenue and about 97% of employees. Some of these indicators are then audited and verified by an external auditor (see the list in the Independent verification’s report on Section D.6.4).

Universal Registration Document 2020

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