Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Reporting methodology and scope for non-financial indicators

Respect and application of the D.6.1.1.2 principles of standard AA1000 AP [GRI 102-12] [GRI 103-3 Market

assessment is described in Section D.1.1.3.3. This selection is based on Worldline stakeholders’ expectations as well as Worldline internal prioritisation established on objective criteria related to its markets, opportunities and achievements; Responsiveness: Worldline’s reports (the integrated report ● and the Universal Registration Document) are published annually. They contain all the key performance indicators regarding sustainability monitored by Worldline. They outline the main sustainability challenges and associated actions; Impact: Worldline acknowledges, measures, monitors and ● is accountable for how its actions affect its broader ecosystem in the economy, the environment, society, stakeholders or in its own organisation, and whether its impacts are direct or indirect, positive or negative, intended or unintended, expected or realised, short, medium or long term. Through its regular meeting with its stakeholders, the update of its materiality matrix and the monitoring of extra-financial indicators as well as through its action plans (policies, programmes, products and services, etc.) to improve these KPIs in the perspective of its TRUST 2020 objectives, Worldline aims to embark its entire organisation on a result-based management of accountability.

Presence] [GRI 103-3 Worldline Specific Disclosures] [GRI 103-3 Indirect Economic Impact]

Worldline adheres to the criteria of the AA1000 AP internationally accepted standard by assessing, monitoring and disclosing its impacts in extra-financial reporting, which also allows more effective decision-making and increased value creation for the Company and its stakeholders. Worldline’s integrated report and the Section D.1.1.3.1 of this Universal Registration Document present how the Company has integrated the principles of inclusion, materiality, responsiveness and impact defined in the AA1000 AP in its operating mode. These principles are detailed hereafter. Inclusion: To ensure that Worldline’s Corporate Social ● Responsibility strategy meets the expectations of its valuable stakeholders (employees, customers, partners, suppliers and shareholders), meetings and discussions have been initiated and will continue on a regular basis for sharing the Worldline materiality matters of concern and discuss the different business activities of the Company; Materiality: The sustainability challenges considered most ● significant for Worldline business activities were selected in 2014 and updated in 2018. Worldline’s materiality

D

Alignment with Global Reporting Initiative (GRI) standards [GRI 102-12] D.6.1.2 [GRI 102-46] [GRI 102-54] [GRI 103-1] [GRI 103-1 Indirect Economic Impacts] [GRI 103-1 Market Presence] [GRI 103-1 Procurement Practices] [GRI 103-1 Anti-Corruption] [GRI 103-1 Energy] [GRI 103-1 Emissions] [GRI 103-1 Employment] [GRI 103-1 Occupational Health and Safety] [GRI 103-1 Training and Education] [GRI 103-1 Diversity and Equal Opportunity] [GRI 103-1 Customer Privacy] [GRI 103-1 Worldline Specific Disclosures] and [GRI 103-1 Economic Performance]

Since its first reporting in 2014, Worldline has prepared its sustainability report in accordance with the GRI sustainability reporting framework. Worldline reports on the full general disclosures and on the material topics clustered into general categories (economic performance, market presence, indirect economic impacts, procurement practices, anti-corruption, energy, emissions, employment, health and safety, training and education, diversity and equal opportunity, customer privacy and socioeconomic compliance) plus 16 Worldline Sector specific indicators. This report has been prepared in accordance with the GRI Standards: Comprehensive option and Worldline has successfully completed the GRI Content Index Service. Alignment with other reporting standards D.6.1.3 Besides, Worldline meets the principles and requirements of the CDSB Framework and it reports on its material environmental impacts and performance on an annual basis in the Registration Document and integrated report. CDSB has developed a framework for reporting environmental information, natural capital and climate change-related information in mainstream corporate reports. This report is in accordance with SASB standard and in particular SASB industry standard for Software & Information Technology. The SASB Foundation is an independent standards-setting organisation. Its mission is to establish and

Worldline has successfully completed the GRI Content Index that is available on the Company’s website: worldline.com. It states which subjects have been considered applicable and then included in the report. The required profile information and an overview of the management approach for each indicator category is also provided. Worldline is committed to transparent and public reporting on sustainability. This report covers the period from January 1, 2020 to December 31, 2020 in a comparable period (one year) to the previous 2019 report. In term of scope, the geographical perimeter has changed compared to 2019. Detailed explanations are provided in next paragraphs.

maintain industry-specific strandards that assit companies in disclosing financially material, decision-useful sustainability information to investor. SASB standards are designed to identify a minimum set of sustainability issues most likely to impact the operating performance or financial condition of the typical company in an industry, regardless of location. SASB standards are designed to enable communications on corporate performance on industry-level sustainability issues in a cost-effective and decision-useful manner using existing

disclosure and reporting mechanisms.

Universal Registration Document 2020

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