Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain

Please refer to this document, Sections D.4.4.2 Ensure due diligence through its suppliers’ risk assessments and D.4.4.4 Improve continuously its suppliers’ performance (including sustainability). Actions to mitigate these risks D. Thanks to the risks mapping and assessments, Worldline is able to classify and prioritise suppliers for which further assessment and mitigation actions are needed with regards to compliance, security, data protection, etc. This process is addressed together with operations, procurement and compliance teams. Additionally, the procurement team has implemented a legal framework with its suppliers to ensure risks mitigation (through charter, agreements, clauses, etc.) and buyers are regularly trained to integrate best responsible procurement practices in their day-to-day operations. Please refer to this document, Sections D.4.4.2 Ensure due diligence through its suppliers’ risk assessments, D.4.4.3 Promote responsible purchasing practices and D.4.4.4 Improve continuously its suppliers’ performance (including sustainability). Worldline whistleblowing procedure D. and system [GRI 103-2 Anti-Corruption] [GRI 103-2 Indirect Economic Impacts] [GRI 102-16] [GRI 102-17] [GRI 102-33] [GRI 205-2] [GRI 102-34] As mentioned in Section D., the Code of Ethics introduces the right of any Group employee to disclose behaviours or actions deemed inconsistent with the values and principles of the Code of Ethics. In this regard, a Compliance Alert System has been put in place and covers undoubtedly the risks covered by the French law on Duty of Care (namely risk of violation of Human rights and fundamental freedom, threats to the health and safety of people and the environment). More precisely, the Compliance alert system, in which the setting of a unique email address, communicated to employees and partners, allows these latter to first report breaches: The procedure is similar for employees and partners.

laws and regulations, but it also focuses on providing its customers with solutions and services integrating the utmost ethical standards, notably within its two specific and heavily regulated markets: the financial and the health industries. To achieve that, Worldline leverages its know-how and compliance experience, and works with regulatory bodies to innovate within the framework of strong regulatory constraints. Specific compliance in the financial D. industry [GRI 102-9] TC-SI-520a.1 European payments market is characterised by rapidly evolving technologies, regulatory requirements, standardisation trends and increased customer focus on cost awareness, process control and risk management. The regulatory focus is shifting from a banking view towards a broader view that includes the payment industry. As new parties enter the payment landscape, the complexity and dependencies are increasing, hence the growing need for regulation and expert knowledge in a company like Worldline, capable of ensuring compliance. As Europe’s leading payment services provider, Worldline combines long-standing proven expertise in traditional mass payment systems (issuing, acquiring, intra-an d interbank payment processing) and innovative e-commerce and mobile payment solutions. The Group provides Europe’s most extensive end-to-end service portfolio both for payments and card transactions and offers cross-border availability of value-added services for banks, financial institutions and corporations. The Eurosystem, part of the European Central Bank, promotes the safety and efficiency of payment, clearing and settlement systems under its oversight mandate. The systems play important roles not only in the stability and efficiency of the financial sector and the euro area economy as a whole, but also in the smooth conduct of the single monetary policy of the euro area and in the stability of the single currency. The Eurosystem oversight of Financial Market Infrastructures is based on the internationally accepted CPSS-IOSCO Principles for Financial Market Infrastructures (PFMIs), which were adopted by the ECB’s Governing Council in June 2013 as the standards for Eurosystem oversight of all types of FMIs in the euro area under the Eurosystem’s responsibility. A very important part of regulations within the payment industry is the compliance with European Anti Money Laundering and Combating the Financing of Terrorism (AML/CFT) regulations 1 . Worldline operates in accordance with legislation relating to the fight against money laundering and the financing of terrorism.


Utmost compliance standards D.4.2.3 in our markets [GRI 203-1] [GRI 102-6]

As an international Group operating in highly regulated sectors, Worldline not only ensures full compliance with the applicable

1 An annual training devoted to AML is organised.

Universal Registration Document 2020


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