Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain

Ensuring business ethics within our value chain D.4 [GRI 102-9] [GRI 103-3 Social economic compliance]

Meet the highest level of ethics for all stakeholders D.4.1 [GRI 102-16] [GRI 102-17]

To develop the trust of its stakeholders while processing finances and sensitive data, Worldline integrates business ethics as an absolute requirement and has zero tolerance for unethical behaviour, be it within its organisation or in its supply chain. Worldline also strives to contribute positively in the development of its local communities. Such expectations are covered by Worldline’s three significant extra-financial Ethics & Value chain gross risks that structure this chapter and for which mitigation measures are described as follow.

Worldline has finalised its TRUST 2020 programme and emphasises the below achievements: Worldline CSR performance and progress have been ● recognised by leading extra-financial rating agencies and are used to leverage sustainability alongside our value chain; Monitoring of supplier risks has been installed and will be ● industrialised to face new Supply Chain challenges.

2020 Target

2020

CSR Challenges

Indicators

Endorsing our business ethics within our value chain

Level obtained in the EcoVadis assessment

Platinium Gold

% of suppliers evaluated by EcoVadis with a score below 40 that are encouraged by Worldline to have an action plan to solve critical findings identified % of CO 2 emissions offset from payment terminals based on a Life Cycle Assessment (LCA)

D

100% 100%

100% 100%

Universal Registration Document 2020

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