Worldline - 2020 Universal Registration Document
D
EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Being a responsible employer
2020
2019
2018
2017
2016
2015
Indicators
GRI
GRI202-2 TC-SI-330a.3. TC-SI-330a.1
Proportion of senior management hired from the local community Number of national senior managers
372 427 87%
419 465 90%
799 862 93%
272 294 93%
222 243 91%
205 221 93%
Total number of senior managers
Percentage of national senior managers Number of national employees Total number of employees Percentage of national employees Number of national employees recruited Total number of employees recruited Percentage of national employees recruited Number of people participating in satisfaction surveys (Employees answering GPTW surveys) Participation rate to Great Place to Work Survey Percentage of positive responses to “Taking everything into account, I would say this is a great place to work” Employee satisfaction
9,923 11,179
10,888 11,958
9,372 10,173
8,687 9,340
6,872 7,426
6,263 6,758
89% 91.05% 92.13% 93.01% 92.54% 92.68%
913
- - -
1,259 1,595
953
671 759
596 653
1,114 82%
1,097
79% 86.87% 88.41% 87.14%
WL11 TC-SI-330a.2.
8,922
8,228
7,285
6,721
5,284
5,253
73%
71%
75%
77%
79%
84%
63% 64%
60% 63%
55% 59%
54% 58%
53% 57%
43% 50%
Great Place to Work Trust Index Rate
GRI405-1 TC-SI-330a.3.
Diversity and equal opportunity
Percentage of female in Worldline’s top positions WL7
32.67% 24.06% 18.52% 14.67% 20.97% 17.74%
Number of nationalities within Worldline
97
95
89
90
81
79
Percentage of females Percentage of males Disabled employees
32.66% 31.50% 30.30% 30.21% 28.75% 29.12% 67.34% 68.50% 69.70% 69.79% 71.25% 70.88%
187
167
155
141
106
100
Percentage of disabled people
2.21% 1.47%
1.61% 2.31% 1.40% 1.40%
Percentage of women that had promotions during the year Percentage of men that had promotions during the year People here are treated fairly regardless of their age People here are treated fairly regardless of their gender People here are treated fairly regardless of their race or ethnicity People here are treated fairly regardless of their sexual orientation People here are treated fairly regardless of disability Diversity perception in GPTW
18%
51%
9%
13%
9%
9%
15%
57%
11%
11%
15%
15%
WL9
78%
73%
70%
68%
71%
69%
85%
84%
81%
80%
83%
82%
89%
89%
87%
88%
85%
84%
91%
90%
87%
88%
86%
84%
89% 81%
89% 87%
86% 84%
87% 82%
77% 81%
76% 79%
Diversity Perception (GPTW)
* As mentioned above, it only concerns the former Worldline’s perimeter and not the Ingenico’s one.
166
Universal Registration Document 2020
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