Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Being a responsible employer

Key results and objectives

2020 Targets

2020

Indicators

2015

2016

2017

2018

2019

7 1

Number of employer brand study citations

0

1

3

3

5

5

% of employees satisfied with the trainings provided by Worldline % employee satisfaction as measured by the Trust Index of the Great Place to Work ® survey Gap between the% of females in management positions and the% of females in the overall workforce

-

86% 88.40% 87.80% 89.50% 88% 90%

50% 57% 58% 59% 63% 65% 2

60%

7 pts 7.5 pts 7.5 pts 7.3 pts 6.9 pts 0 pt Only global certifications and citations have been taken into account, thus excluding local certifications. Please note that the 1 following local certifications were received by Worldline: Great Place to Work Argentina, Top employer Austria, Top employer Belgium, Great Place to Work Chile, China Great Place to Work, European Great Place to Work, Happy Trainees France, Great Place to Work France, Top employer Germany, Great Place to Work Poland, Top employer Poland, Top employer Netherlands, Great Place to Work Sweden. GPTW’s methodology changed in 2020. For consistency reasons, we have preferred to present he results according to the old 2 methodology. With regard to the new methodology the results are as follows: 64% (2020), 63% (2019), 59% (2018), 58% (2017), 57% (2016). 10 pts

NUMBER OF EMPLOYEES AT THE END OF THE REPORTING PERIOD (LEGAL STAFF)

BREAKDOWN OF EMPLOYEES BY GENDER

D

33% Female

12,603

11,502 11,959

9, 340

7,354 7,426

2020

2015

2016 2017

2018 2019

67% Male

BREAKDOWN OF EMPLOYEES BY GEOGRAPHY

BREAKDOWN OF THE EMPLOYEE BY AGE

0% North America

2% Latine America

5% ≥60

14%

19% 50-60

23% ≤30

84% Europe

25% 40-50

28% 30-40

141

Universal Registration Document 2020