Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Building customer trust with reliable, secured, innovative and sustainable solutions

Ensuring the highest standard D.2.5.1.2 through the PCI-DSS certification a major processor of cardholder data on behalf of its clients’ customers, Worldline fully complies with and is certified under the Payment Card Industry – Data Security Standard (PCI-DSS), reflecting its adoption of global consistent and most stringent data security measures. Worldline is audited every year by a Qualified Security Assessor to keep its PCI-DSS certification. Worldline is also involved as a participating organisation in review of each new version of the PCI-DSS standard, before it is published by the PCI Council. The PCI-DSS standard consists of 12 main requirements that can be summarised as follows: To build and maintain a secured network; ● To protect cardholder data; ●

To maintain a vulnerability management programme; ● To implement strong access control measures; ● To regularly monitor and test networks; ● To maintain an information security policy. ● Concretely, that means regular security training for employees, a review of the security policies and their application, and the management and update of many security measures. Worldline has been PCI-DSS certified since 2006, covering all its following services: e-commerce solution, acquiring, issuing, clearing and settlement. The Company manages these services under the PCI-DSS standard in many European countries. It is also certified regarding major e-payment standards such as PCI-3DS, PCI-PIN, and PCI-CP, when relevant. in the context of the launch of its first e-Payments Challenge “Hackathon” in 2018. In 2020, the third edition of the e-Payments Challenge proved to be a new step forward in term of quality and number participants (15 customers and 28 Fintech startups) in a fully digital format. Worldline is already signing a partnership agreement with Receipthero specialist of e-receipt, 2020 edition winner, only 2 months after the e-Payments Challenge. The Company also launched in 2019 the e-Payments Booster Programme, that is an enablement programme designed specifically for Start-ups and Fintechs who want to accelerate their business and incorporate trusted and scalable payment functionalities into their solutions. By plugging into Worldline’s e-Payments Booster Programme, Start-ups, can fully focus on developing their business idea without having to spend their valuable time on understanding the complexities of payments. Through this programme, start-ups benefit from (i) minimal effort for set-up through APIs, a quick and easy on-boarding process backed by local Worldline support;(ii) maximum bandwidth of reachable target payers & payees, thanks to a wide range of payments methods, functionalities and channels;(iii) flexibility to choose the appropriate set of payment functions for specific business needs; and (iv) adequate pricing in-line with the challenges of an emerging business. Besides, since the separation of the Worldline Group from the Atos group in May 2019, a major Sales Alliance between Worldline and Atos has been created. This Alliance ensures the continuity of the existing collaboration between both groups and to further leverage the complementarity in assets and footprint. For more information on Ingenico’s partnerships, please consult Chapter 3.10.3 of its extra-financial performance declaration.

Extend offer possibilities through strategic partnerships [GRI 102-49] [GRI 203-1] D.2.5.2 In order to broaden its portfolio of offers, notably integrating the latest technologies on the market, while increasing its geographical coverage, Worldline is developing specific alliances and partnerships, thus increasing its level of agility and credibility. These partnerships and alliances may also give rise to acquisitions through the traditional M&A process. To achieve these objectives, Worldline is creating its own ecosystem through leveraging: Innovative partnerships to propose relevant innovative ● initiatives to Worldline customers; Long-term bilateral industrial partnerships to improve the ● innovation portfolio; Commercial partnerships to deploy joint projects for new ● contracts.

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Worldline has implemented several methods to increase the number of partnerships, notably the creation of a dedicated team reporting to the Chief Sales Officer. This team is centrally managed and has built a dedicated network in the main Worldline geographic areas. Thus, Worldline is teaming with partners to address large digital transformation opportunities for example on Traceability (with Bureau Veritas in the food chain through a Blockchain solution, with the tobacco industry through the solution “Fracture Code”, etc.), ATM management, smart ticketing, Digital identify and in the IOT domain (with G&D), etc. As part of its ambition to foster open innovation with Fintech, startups and customers, Worldline has accelerated its engagement with Fintechs and startups (such as OneVisage in facial recognition, P3 Cloud asset to provide digital solutions for small merchants (Unwire in public transportation, Serrala in e-billing or Isignthis in remote identity verification), especially

Universal Registration Document 2020

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