Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Integrating sustainability in Worldline’s business

Worldline's business model D.1.2.1.2

encourage companies to take a broader view of the concept of value creation, as well as integrating and aligning financial and extra-financial performance. In 2018, Worldline published its business model according to the IIRC guidelines, including: its relationship to the six capitals, its business activities and strategy, its products and services (through its business lines), as well as its relationships with its main stakeholders and its main contribution to SDGs. For more information, refer to this document, Section C.3.

[GRI 102-15] [GRI 102-2] [GRI 102-6] [GRI 102-9] [GRI 102-40] [GRI 102-42] [GRI 102-43] [GRI 102-44] [GRI 201-1]

The presentation of the Company’s business model according to the International Integrated Reporting Council  (IIRC) recommended framework is an expectation of the European Directive 2014/95/EU on the declaration of extra-financial performance transposed intro French law (refer to this document, Section D.1.3.4.2). The IIRC guideline aims to

Be resilient and sustainable through risks management [GRI 102-15] [GRI 102-29] D.1.2.2 [GRI 102-11]

The diversity of Worldline’s activities and operating locations, as well as the complexity of its business environment, especially in the processing of sensitive data (payment, health, etc.) together with the increasing pressure on resources (human capital and energy) expose the Group to a variety of risks that could have a significant impact on its results, image, and share price. Through the Enterprise Risk Management (ERM) framework, Worldline has determined a global and systematic risk management approach, integrated with strategy, business decisions, and operations. This ensures the identification,

management and mitigation of all potentially significant risks and ultimately enables the Company’s long-term performance. The ERM is also described in this document, Sections D.4.1 and F. In 2018, consistently with its ERM, Worldline conducted a review of its inherent general extra-financial risks that can affect its ability to create value over the short, medium and long term. This extra-financial analysis completes the existing review of business and financial risks (refer to this document, Section F). It confirms and further structures Worldline’s CSR strategy and materiality matrix.

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Universal Registration Document 2019

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