Worldline - 2019 Universal Registration Document

C

WORLDLINE Worldline’s Business Model

Worldline’s Business Model C.3

The presentation of the Company’s business model according to the International Integrated Reporting Council (IIRC) recommended framework is an expectation of the French transposition of the European Directive 2014/95/EU on the declaration of extra-financial performance (refer the Sections D.1.3.3.3 and D.1.2.3). This new expectation was an opportunity for Worldline to lay and strengthen the foundation for its value creation for all its stakeholders, including customers, employees, partners, investors or local communities in which the Company operates. The IIRC framework defines the business model as “the chosen system of inputs, business activities, outputs and outcomes

that aims to create value over the short, medium and long term”  1 , meaning the system that converts the resources of the Company, through its activities, into outputs (products and services, as well as waste for instance) and eventually outcomes (internal and external consequences for the capitals/resources, positive and negative) to fulfil its strategic objectives and create value. The IIRC guidelines and consideration of inputs, outputs and outcomes aims to help clarify the organization’s positive and negative impacts on the six capitals considered in this framework: financial, manufactured, human, intellectual, natural and social and

relationship capital as described below.

1 http://integratedreporting.org/wp-content/uploads/2013/03/Business_Model.pdf

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Universal Registration Document 2019