Worldline - 2019 Universal Registration Document

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WORLDLINE Description of the Group’s three Business Lines services

Digital ticketing The Group also offers contactless “smart card” ticketing schemes for multi-modal transit platforms that, among other things, allow passengers to use travel cards, payment cards and mobile wallets to “touch in” and “touch out” at the start and finish of their journeys and automatically calculate and process fare prices. There are now several contactless smartcard schemes being delivered by the Group in Latin America including Transantiago in Chile, Lima in Peru and Cordoba, Mendoza, Salta, Tucuman, La Rioja and the SUBE system the Group operates for the public transit system in Buenos Aires, in Argentina. As passenger and Transport Operator demand increases for dematerialized ticketing the Group continues to evolve its account and identity based travel with the WL Tap 2 Use

solution which is live in the city of Dijon in France. This enables passengers to move seamlessly between travel modes and multiple Transport Operators. Bank cards and smart devices that confirm identification can be used to pay or post pay for journeys, users and Operators can monitor all travel activity via a comprehensive account management system. Beyond Dijon, the Group is currently rolling out new projects like the one in the French “Grand Est” region, to implement and operate a cross-border ticketing solution with Germany or the one with the metropolis of Amiens where the Group will implement a multi-service platform allowing citizens to access with a single identifier (mobile, contactless card) to a wide variety of

mobility, cultural and sports services.

Digital Ticketing market to grow at a CAGR of 19.7% during the forecast period 2017-2023 to aggregate $14.19b by 2023 Infoholic Research

Car Parking

Transport

BEYOND BANKCARD

Cloud Solution

Major market trends

• Digital Convergence of ticketing and payments. • Combination of ticketing and contextual data. • AI andmobile integration. • Multi-modal passenger transport.

YR01 REG

Swimming baths

Libraries

• WL Tap 2 Use • WL Smart Ticketing • Mobility solutions integrated with worldline payment backbone

Key investment areas providing foundation for growth:

Itinerary management and Internet travel booking Worldline’s multi-modal itinerary management and booking software platforms allow the Group to help travel planning and booking sites that enable users to compare and plan travel options across multiple modes of transport and to book and pay for their journey. The Group provides these services across multiple platforms, including online and via mobile devices. The Group’s services are designed to provide users with comprehensive, easy-to-use travel information across transportation types (bus, coach, tram, rail, taxi, car and airplane) in order to enable passengers to plan their journeys effectively and efficiently. The Group’s e-commerce booking applications allow railways to sell rail tickets, including season tickets, online alongside additional products and services such as hotels and car hire.

Route management and Resource Allocation Worldline offers railway service Operators and railway infrastructure network providers a series of “smart” route management services that allow them to optimize railway schedules, to allocate resources (rolling stock and crew) in real time and to immediately adjust and re-plan those resources when planned and unplanned disruption happens. Worldline’s offering includes the route management platform ROMAN, a system for the process of timetable creation and management, as well as its Cargo Information Systems (offered under the names CIS and CPI), a highly automated integrated software system that helps to support the business processes of sales, billing and invoicing for rail freight transportation. The Group has also developed a control room solution called “Integrale” to help UK railway companies manage disruption of traffic and improve operational efficiency. “Integrale” is in live operation with the Arriva Cross Country and First Great Western rail franchises. Worldline is the leading supplier of rail operations systems to the train operating companies in the UK.

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Universal Registration Document 2019