Worldline - 2019 Universal Registration Document

FINANCIALS Consolidated financial statements

AGEING OF PAST DUE NET RECEIVABLES

As at December 31, 2019

As at December 31, 2018

(In € million)

0-30 days overdues 30-60 days overdues 60-90 days overdues

21.7

16.4 10.6

7.4 4.3

4.0

Beyond 90 days overdues

15.7 49.1

15.0

Total

46.0

Operating items Note 4

4.1 Personnel expenses

12 months ended December 31, 2019

12 months ended December 31, 2018

% Revenue

% Revenue

(In € million)

Wages, salaries & social security charges

-850.5

35.7%

-684.0

39.8%

Tax, training, profit-sharing

-10.7

0.4%

-4.0

0.2%

Net (charge)/release to provisions for staff expenses Net (charge)/release to provisions for pensions and similar Benefits

0.0

0.0%

0.2

0.0%

-9.1

0.4%

-4.8

0.3%

Total

-870.3

36.5%

-692.6

40.3%

4.2 Non-personnel operating expenses

E

Glossary Subcontracting costs direct

Subcontracting costs consist of the cost for subcontracted services, roughly half of which is typically IT subcontracting, mostly on a time & materials basis. The other half comes from other outsourced services, which mainly include non-IT services such as printing, mailing and other statement preparation activity and ATM services. The level of these expenses in any given period is mainly driven by the number of projects in the project phase, some aspects of which the Group may decide to outsource rather than handle in-house, and customer volumes, which drive costs that are dependent on volume, such as printing, mailing and statement activity. Scheme fees Include the fees paid to Visa, MasterCard, Bancontact (Belgium debit card scheme) and other local card schemes as part of the Group’s Commercial Acquiring activities. Capitalized production costs Operating expenses are reported net of capitalized production costs. Costs of specific application development for clients or technology solutions made available to a group of clients with a useful life of the underlying asset greater than one year are capitalized. Their aggregate amount is offset in the profit and loss statement through this line item.

257 Universal Registration Document 2019