Worldline - 2019 Universal Registration Document

FINANCIALS Operational review

Worldline has been selected to provide state-of-the art ● payment solutions to Subway restaurants across several European countries. Worldline’s solution includes POS and E-Commerce acceptance. Subway and its franchise owners will also benefit from Worldline’s commitment to omni-channel solutions and in particular from a consolidated reporting of all payment flows, regardless of their origin. Additional features include the optional DCC (Dynamic Currency Conversion) in tourist or multi-currency locations as well as POS-advertising capabilities. The specialization of payment services by global verticals and the Pan-European reach of commercial acquiring post the SIX Payment Services acquisition continue to support the growth of the Company. In particular, a large acquiring contract was renewed and significantly extended with a major retailer operating more than 3,000 stores in rails stations and airports, consisting in acquiring, DCC services and payment terminal provisioning in 4 large European countries. In addition, after the successful deployment Worldline’s unattended payment terminal VALINA for bike sharing infrastructures, new large orders were received from vending machine operators such as and operators of shared mobility solutions and smart city related activities. With the doubling of the number of units in operation only twelve months after the start of the commercial campaign, Worldline confirms the quality of the VALINA value proposition for the unattended commerce market. In terms of product innovation: Worldline successfully made its acquiring and e-commerce ● platforms compliant with the new 3D Secure 2.0 standard , with live transactions already performed for European retailers allowing them to prepare their readiness well ahead of the regulatory deadline; WeChat Pay was launched in Switzerland during the third ● quarter; and With the introduction of UnionPay and Alipay acceptance ● in the duty free stores at Budapest Airport, Worldline enhances its positioning in the European travel retail market by catering for the needs of the growing number of Chinese travellers across Europe. Lastly, revenue synergies with SIX Payment services materialize fast, with in particular a payment collecting solution developed with Citibank for Shell in Germany and the deployment of SPS’s online gateway Saferpay to the broader Worldline client base. Financial Services Further to the contract won last year with Commerzbank, significant progress was made on large commercial engagements in continental Europe reinforcing confidence to sign these new contracts in the coming months, in particular for account-based payment back-office.

In addition, main contract signings in Financial Services also include: Contract extension for Commerzbank for PSD2 ● compliance; New ATM transaction processing management contracts ● in France and in the Baltics; A 3-year extension of a processing contract with one of ● equensWorldline’s key clients ; and Various contracts renewals across Europe. ● Sales synergies with SIX Payment Services enabled the signature of a large contract for on-line payment dual factor authentication with a large organization in the DACH region (Austria, Germany and Switzerland). During the year, Worldline helped numerous European banks to be compliant with the upcoming PSD2 and to take benefit from this new regulation. Key achievements in this respect included the following: As many as 25 banks in seven European countries have ● reached the first milestone for PSD2 compliance on time , via the PSD2 compliance solution and services from equensWorldline; equensWorldline has expanded its Trusted Authentication ● solution by adding fingerprint and FaceID security options. The addition of biometric features further enhances the security of strong customer authentication and is PSD2 and FIDO (Fast Identity Online) compliant; Five German banks have already subscribed to Worldline’s ● Authentication-Process-Management (APM) service, managing exemptions of strong customer authentication on specific payment types while reducing friction as much as possible during the payment checkout; Numerous European banks, including new banks in ● Luxembourg, Finland and Germany, have now signed for Worldline’s PSD2 fraud reporting solution . Following the increased penetration of mobile payments in Central Europe, mobile payment services (card enrolments, transaction processing) have gone live with several banking groups in Germany, Austria and Luxemburg. In Account based payments , due to the large-scale launch of real-time payments in the Netherlands, equensWorldline has become the biggest processor of instant payments in the Eurozone , handling already close to one million instant payment transactions per day. Lastly, Worldline won from the PayTech Awards 2019 the “Best Open Banking Solution Provider” for the Worldline Digital Banking Platform.

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229 Universal Registration Document 2019