Worldline - 2019 Universal Registration Document

D

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Reporting methodology and scope for non-financial indicators

If the supplier has a score below 40 points, Atos and Worldline initiate each year a corrective and collaborative action plan with the supplier. This action plan is not mandatory for the supplier, as well as the EcoVadis evaluation: suppliers can decide to not do the assessment and/or the corrective action plan. The calculation is the number of suppliers who have a score below 40/100 for which WL asked action plans to solve critical issues identified by EcoVadis/total number of suppliers who have a score below 40/100. 100% of CO 2 emissions offset from data centers, buildings and business travels This CO 2 emissions offset is performed thanks to the company Ecoact which proposes voluntary carbon offsetting programs for greenhouse gas emissions for companies. It means to offset the emissions produced by data centers, buildings and business travel of Worldline. The amount of CO 2 emissions is then multiplied by a carbon price (number of € per

ton of CO 2 ) and it enables to obtain an amount of emissions in euros. In 2019, the carbon price was € 1.35/tons CO 2 . The indicator will cover the CO 2 emissions induced by business travels, data centers and offices reported during the full-year data collection of the present year already audited by Deloitte. 100% of CO 2 emissions offset from payment terminals Life Cycle Assessment (LCA) This CO 2 emissions offset is made thanks to the company Ecoact which proposes voluntary carbon offsetting programs for greenhouse gas emissions for companies. Each year Worldline is reporting the tons of CO 2 emissions produced by its payment terminals. Worldline multiplies the total number of terminals produced during the year by an emission factor that takes into account all the lifecycle of the terminal (production, use, transportation, end of life). Based on these inputs, the CO 2 emissions are calculated. Offices and data centers from Six Payment Services (SPS) have been taken into account in calculation of the scope and are included in the 2019. Comments on the indicators are included in the corresponding chapters. Detailed information related to GRI 302-1 KPI “Energy consumption within the organization” Worldline used a collection methodology based on the GHG protocol and the GRI Standards. In this way the two processes can be integrated and the data for both reports can be gathered. For the CO 2 calculations, country regulations and calculation methods have been applied. The conversion factors have been adjusted according to country and type of energy consumed (fuel oil, diesel, gas, electricity). Conversion factors are based on Defra and the International Energy Agency (IEA). The electricity conversion factors for all countries are gathered from the document “CO 2 e Emissions from Fuel Combustion 2017” available at: http://www.iea.org/bookshop/757-CO2_Emissions_from_Fuel_ Combustion_2017. The rest of the conversion factors are gathered from the DEFRA´s last updated version, “Conversion Factors 2017.MS Excel Spreadsheet” available at: https://www.gov.uk/government/publications/greenhouse-gas- reporting-conversion-factors-2017. The methodology used is provided directly through the local power supplier or landlord: Concerning electricity, meters are installed at the site level ● to measure the energy consumed in kWh. The measurement recorded by the meters is used by suppliers or via landlords for issuing invoices; Concerning natural gas, meters are installed at site level to ● measure the energy consumed in m 3 and converted in kWh according to local conversion ratios, in many cases directly by the supplier. The invoice is provided directly by the gas supplier or via the landlord.

Detailed information related to environmental KPI D.6.3.2 In line with the GRI Standards “comprehensive” recommendations, Worldline is monitoring a broad range of environmental KPIs related to energy consumption, waste, water and CO 2 emissions. The scope of environmental reporting is that of ISO 14001 certified sites and non-certified sites on a voluntary basis (sites with at least more than 30 people) located in 23 countries: Argentina, Austria, Belgium, Chile, China, Czech Republic, Estonia, Finland, France, Germany, Hong Kong, India, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, Poland, Spain, Sweden, Switzerland and the United Kingdom. The data collection is performed twice a year on SuPM.

The scope of the reporting regarding the GHG emissions covers about 95% of the revenue and about 95% of employees. Some of these indicators are then audited and verified by an external auditor (see the list in the Independent verification’s report on Section D.6.4). For business: Car travel : company car / private car (fuel consumption or ● distance travelled) : Exclusion of Indonesia, Malaysia, Singapore, Hong Kong, Taiwan, China, Finland, Sweden, USA, Brazil, Hungary; Air travel (distance travelled and emissions from the travel ● agency) : Exclusion of Indonesia, Malaysia, Singapore, Hong Kong, Taiwan, Finland, Poland, Czech Republic, Estonia, Lithuania, Sweden, USA, Brazil, Hungary; Train travel (total kilometres travelled) : Exclusion of ● Indonesia, Malaysia, Singapore, Hong Kong, Taiwan, China, Sweden, USA, Brazil, Hungary; Taxi travel (total kilometres travelled) : Exclusion of Poland, ● Estonia, Latvia, Sweden, Switzerland, USA, Brazil, Hungary. For energy consumption, the countries excluded in 2019 are: Indonesia, Hong Kong, Taiwan, United-States, Brazil, Hungary.

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Universal Registration Document 2019