Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Reducing our environmental footprint [GRI 419-1]

Optimize our usage of natural resources D.5.3.3

D.5.3.3.1 Water savings The monitoring of water consumption is part of Worldline’s responsibility in offices even if it is not a critical concern. Thus, the Worldline Logistics & Housing team is permanently looking for investment to reduce water consumption in offices or canteens, and track any over-consumption to limit leaks, as well as anticipate repairs to be done to avoid leak occurrence. In line with its ISO 14001 certification, Worldline has launched in 2019 a global Building Environmental Improvement Plan for all office location above 200 employees (refer to Section D.5.2.3.1). This plan includes actions such as the water consumption reduction by installing auto shut-off taps. The water used in data center is mainly required for cooling servers. As water is used via a special closed-loop circuit, its consumption is not significant. Moreover, datacenters are equipped to monitor water consumption and track any leak, which limits water overconsumption. In 2019, Worldline also started to replace the exchangers to improve their ability to operate efficiently up to 38°C externally, which has reduced water consumption in peak periods of temperature. Thus, water stress has not been identified as a significant climate risk during the analysis conducted in 2019. The total water consumed within Worldline has reached 22,437 m 3 in 2019 [GRI 303-5]. Promotion of biodiversity initiatives D.5.3.3.2 [GRI 305-6] [GRI 305-7] Land use and preservation of pollinators – Because the Company’s current local operations do not directly impact biodiversity, air pollution and land use, these issues have not been considered as critical for Worldline. However, the Company supports local biodiversity initiatives on its different sites. These initiatives mainly consist in raising awareness and

paying attention to the environment in various areas such as: land use, GHG production, promotion of species and biodiversity. For instance, Worldline France supported an initiative from its employees and set up bee hives at Blois and Seclin sites to contribute to bee’s preservation. Similarly, the Brussels site has a 1,500 m 2 garden that was designed to attract a variety of plant and insect species. These initiatives are an opportunity for Worldline Environmental Managers to raise employee awareness on the importance of pollinators in the biodiversity preservation. Responsible catering sourcing – In the context of the new article 55 of the French law of October 30, 2018 which aims to promote and develop a “healthy, sustainable and accessible food to all”, Worldline reinforces its commitment to provide a responsible, fair and sustainable food in its canteens even though this topic has not been identified as critical in its materiality analysis, thus indirectly contributing to the promotion of biodiversity. In 2019, the Company met its major food catering suppliers as part of its annual supplier meeting and has shared its Charter for a healthy and sustainable food with them in order to improve the traceability, the quality and environmental impact of the food proposed in all its canteens, thus tackling commitments such as organic, seasonal and local food, animal welfare, the systematic proposition of alternative veggie meal options every day, the non-use of palm oil for instance. This charter was also added in renewal of contracts with food catering suppliers (refer to this document, Section D.4.4.2). Similarly, in 2019, Worldline Belgian also obtained the Gold level of the Good Food label for its canteens. These initiatives contribute to the promotion of both biodiversity and low-carbon solutions. Besides, Worldline also ensures that the paper it used in printers internally, as well as for its reports comes from responsible source and is certified FSC Mix.

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191 Universal Registration Document 2019