Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Reducing our environmental footprint [GRI 419-1]

Develop circular economy D.5.3

Promote circular economy throughout our payment terminal lifecycle [AO 19] D.5.3.1 Worldline’s main hardware equipment that is produced and delivered to customers is the Worldline payment terminal designed in Worldline Belgium. To be noted that the share of terminal sales activity in Worldline's total revenue amounts to 14% in 2019. Worldline terminals designed in Belgium are produced by two suppliers: the main one is located in South-East Asia (Toshiba Tec. represents 75% of the production of Worldline terminals, with manufacture sites in Indonesia that are ISO 14001 certified), and the second one is in Eastern Europe in Czech Republic. The sections hereafter focus on Worldline terminals and exclude terminals purchased for resell to clients. Directive 2015/863 (they were already compliant with the previous RoHS 1 and RoHS 2), applicable since beginning of 2019. This new directive aims to limit the use of six hazardous substances in electrical and electronic equipment. This compliance has been certified by an independent third-party. Responsible sourcing of minerals used as components of ● the terminals (refer to this document, Section D.4.4.2.2). Worldline terminals are compliant with the new RoHS 3 ●

The Altran consulting firm is mandated by Worldline to ensure the compliance of Worldline terminals with RoHS 3 Directives as well as the ethical sourcing of rare minerals, in particular by collecting mineral certificates from suppliers to avoid purchasing minerals from conflict zones. Optimized delivery and use D.5.3.1.2 Avoiding thermographic paper waste: Besides, these ● workshops were also an opportunity for Worldline to challenge the necessity to provide printed receipts with customers. Indeed, providing mandatory printed receipts at every transaction has a significant impact in terms of thermographic paper. Thus, the new YUMI Worldline terminal launched in 2019 is the first terminal to be delivered without a ticket printer. Reducing CO 2 emissions relating to transports: Selection ● of production sites and transport modes has significant economic and environmental consequences as the multi-phase production process involves locations in Europe and Asia to address global market. Worldline also strives to optimize its supply chain in terms of cost and eco-impact through additional criteria for scenario evaluation that strengthens Worldline’s strategic decision-making processes. Thus, in 2019, the Company has opted to use ship transport ( vs. air freight) as much as possible to reduce its CO 2 emissions and has implemented direct shipment processes between Indonesia manufacturing site and Australia market. Reused and recycled product D.5.3.1.3 Worldline is compliant with the European Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU on the polluter-pays-principle and product stewardship, and finances waste collection and recycling. Worldline supports all actions related to circular economy, especially with regards to the life-cycle of its main hardware products, the Worldline payment terminals designed in Belgium. Worldline Belgium is the major coordination center for Terminal engineering and operations.

Sustainable design D.5.3.1.1 In order to produce, use and recycle this hardware product in the most environmental-friendly way, Worldline proceed to the following actions. A carbon footprint assessment of its terminals over their ● life-cycle in 2014 to be able to offset 100% of their carbon impact since 2016. For more information, refer to Section D.5.2.3.3 relating to the offsetting program. An environmental assessment of their life-cycle ● according to the ECMA 370 standard (European Computer Manufacturers Association), already used worldwide and recognized in the electronics sector as high level of compliance and environmental performance guidelines. By mid-2018, 100% of the terminals catalog was eco-declared with the ECMA standard (including portable and unattended devices). Organization of eco-design workshops for payment ● terminals in 2017 , with external partners (Sirris and Agoria) to better measure, monitor and address the required actions to eco-design this product all along its life-cycle, from the design phase to production and recycling phases, including delivery and use by customers phases. In 2018 and 2019, following the workshops, actions have been implemented according to a continuous improvement approach. Compliance with applicable environmental regulations is also taken into account. Thus, at each stage, engineers have to consider factors such as power consumption, the use of recyclable materials and environmentally friendly packaging. In this regard, alternatives to the plastic use are highly considered with suppliers for the housing materials. However, the demanding characteristics of housing materials (UV stability, mechanical requirements, fire retardant, etc.) have not allowed finding a suitable alternative until now. However, thanks to suppliers and sourcing benchmark, Worldline is able to keep track of new innovative alternatives that might be able to replace plastic in the future. On the other hand, thanks to these workshops, Worldline has identified new ways to reduce wasteful packaging and streamline logistics, notably during the delivery of its IT equipment, by favoring bulk packaging.

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189 Universal Registration Document 2019

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