Worldline - 2019 Universal Registration Document

D

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain [GRI 102-9] [GRI 103-3 Social compliance]

Key performance indicators about Ethics and value chain [AO 17] D.4.6

2019

2018

2017

2016

Indicators

GRI

Percentage of employees trained in Code of Ethics Percentage of management employees trained in Code of Ethics – Virtual Classroom Percentage of employees trained in Code of Ethics – E learning Number of claims from clients or suppliers related to corruption Number of claims from clients or suppliers related to corruption (= or >€100,000) Total value of significant fines (>100 thousand) Number of significant fines (>€100 thousand) Direct economic value generated and distributed Total community investments (in €) Total number of employees involved in social responsibility initiatives Number of employees trained in Code of Ethics Number of targeted employees

GRI 205-2

82.43%

0%

77%

-

GRI 205-2 GRI 205-2 GRI 205-2

94.90% 10,173 10,720

95%

95%

79% 664

8,523 8,973

7,071 7,555

7,426

GRI 205-3 GRI 419-1 GRI 419-1

0 0 0

0 0 0

0 0 0

0 0 0

GRI 201-1

1,509,259 1,381,657 1,254,704 1,272,959

GRI 201-1 GRI 201-1 GRI 201-1 GRI 201-1 GRI 201-1

276

877

707

767

Donations to Charity (in €)

365,804

243,418 20,400 1,115,991

111,724 46,512

172,427

Contribution to Commercial initiatives for good causes (in €)

3,080

17,016

Contribution to Universities (in €)

1,096,027

1,096,468 1,083,516

Contribution to Responsible IT Projects (in €) Total Financial assistance from governments (in €) Proportion of spending on local suppliers Proportion of spending on local suppliers Supplier screening Percentage of strategic suppliers evaluated by EcoVadis

43,200

1,848

0

0

GRI201-4 14,773,235 13,508,000 11,516,745 5,338,840

GRI 204-1

79%

86% 86.33% 87.67%

AO 17

45%

38%

30%

26%

Total spend evaluated by EcoVadis (in €)

AO 17 360,298,047 331,962,637 285,455,354 222,980,543

Percentage of total expenses assessed by EcoVadis

AO 17

56.09% 56.23%

55%

-

GRI 205-2 Number of employees trained in Code of Ethics and Number of targeted employees: exclusion of Germany.

GRI 201-1 Direct economic value generated and distributed: exclusion of Argentina, Austria, Brazil, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Switzerland ,USA.

172

Universal Registration Document 2019