Worldline - 2019 Universal Registration Document

D

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain [GRI 102-9] [GRI 103-3 Social compliance]

Develop sponsorship and philanthropy in our local communities D.4.5 [GRI 201-1] [GRI 203-1] [GRI 203-2] [GRI 103-1 Economic performance] [GRI 103-1 Indirect economic impact] [GRI 201-4]

Worldline is firmly committed to having a positive impact on the economic and social development of the regions in which it operates. The Company's ambition goes beyond creating jobs, developing solutions and supplying services for its customers. Indeed, Worldline has been helping local underprivileged communities in its territories through multiple-social initiatives over the years, and articulated around three objectives: Provide social care especially for youth empowerment; ● Promote digital inclusion and employability through skill ● sponsorship; Fight disease and contribute to social welfare. ●

Based on the London Benchmark Group model, Worldline has adopted a standard way of assessing its social impact for its local communities. In 2019 Worldline invested a total of €1,509,259 for the social initiatives for local communities and society at large [GRI 201-1]. This amount includes four categories from the London Benchmark Group model: donations to charity and social communities, involvement in responsible IT projects and commercial initiatives for good causes, relationships and partnerships with schools and universities, as well as skill sponsorship. The total amount of €1,509,259 includes cash contribution, staff time costs (employee volunteering in working hours), in kind contributions and management costs of the initiatives.

KEY RESULTS

2019

Indicators

2014

2015

2016

2017

2018

Total community investments (in €)

145,782

67,331 1,272,959 1,254,704 1,381,657 1,509,259

Moreover, a total amount of 14,773,235 was received in financial assistance from governments in 2019 [GRI 201-4]. In 2019, Worldline France officially launched its partnership of technological sponsorship with the non-profit association “Un Rien C'est Tout” created in 2016, whose mission is to promote solidarity projects in collaboration with partner associations. The projects are dedicated to four major causes that perfectly align with Worldline’s main societal objectives: childhood, education, health and the environment. The Group has committed, free of charge, to offer 40,000 banking transactions per month on the OUI SNCF website with the Worldline Sips solution. Specific initiatives relating to D.4.5.1 children care and empowerment (non-exhaustive list) Worldline launches and promotes initiatives to raise funds and support child protection services and even health and education services, thus helping sick children or those living in needy areas. In the United Kingdom, the most emblematic action of employees is the Railway children Charity that raises funds to help homeless children who often seek shelter in train stations, in the UK or in India, the main regions in which the association works. As a player in the railway industry in the UK (with its e-Ticketing activity), Worldline and its employees participated

in 2019 to the National Three Peaks Challenge, an event in which participants attempt to climb the highest mountains of England, Scotland and Wales within 24 hours. In Germany, The Group has been supporting children from the Monikahaus family center, via its Frankfurt site, since 1999. This is a social project run by the Catholic Church that focuses on the psychosocial education of children and teenagers with difficult family backgrounds and behavioral disorders. The Aachen site also gives donations and employees working hours or free time to projects of the Kinder-und Jugendhilfe Brand project, an institution offering care as well as in-patient and out-patient services to children. In India, Worldline made donations to the Catalysts for Social Action program (CSA) that promotes child welfare and adoption through nutrition, hygiene & health, education & vocational skills, infrastructure support and recreation activities. More than 3,400 children have been supported throughout two projects: “Preventive Healthcare Partner at Orphanages”, enabling to ● monitor children’s health and treat minor health issues in Kandhamal district in Odisha, supporting 1,000 children; “Adopt a Home”. ● Additionally, Worldline gave financial support to the Jan Madhyam organization which aim is to support disabled children through speech and occupational therapy, helping them develop their speech and movement capacity to become more articulate and mobile.

170

Universal Registration Document 2019