Worldline - 2019 Universal Registration Document

D

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain [GRI 102-9] [GRI 103-3 Social compliance]

Promote Worldline’s CSR commitments D.4.4.2.2 all along the value chain In order for Worldline to share its values and commitment all along its supply chain, the Company relies on a unique document the Business partner’s commitment to integrity charter, which is annexed to supplier contract and available on Worldline website. In addition, Worldline also produced a letter from the CSR Director to Worldline’s hardware supplier on Responsible mineral sourcing . Business partner’s commitment to integrity charter: In ● 2019, Worldline customized its own charter. Its objective is to summarize the principles and actions all Worldline partners should comply with in order to be able to work with the Company. Thus, it encourages them to follow the principles of the United Nations Global Compact in the areas of Human Rights, labor, the environment and anti-corruption. More specifically, the Business partner’s commitment to integrity lists the environmental requirements for its suppliers: to support a precautionary approach to environmental challenges, undertake initiatives to promote greater environmental responsibility and encourage the development of environmentally friendly technologies. Letter on the responsible sourcing of minerals: Although ● the above-mentioned charter already tackles the requirement of a conflict-free supply chain, Worldline published in 2018 on its website a dedicated letter aiming at providing hardware suppliers (that provide terminals and data center components for instance), with a policy and specific guidelines on how to assess their minerals sourcing. This document sets forth the commitments and expectations Worldline's suppliers have to follow regarding conflict minerals. Indeed, the Company is committed to ensuring that the minerals used in its hardware's

components are not sourced from conflict regions ( e.g. Democratic Republic of Congo, Rwanda, Tanzania, Uganda, Zambia), nor finance armed group. In this regards, Worldline strongly supports the efforts of the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. Therefore, the letter clearly states that Worldline’s Electronic Manufacturing Services (EMS) suppliers should comply with the following principles: Take steps to determine if their products contain conflict ● minerals; If so, inform Worldline and adopt due diligence policy and ● procedures to reasonably assure that the 3TG (tin, tungsten, tantalum and/or gold) metals in their products or components do not directly or indirectly benefit armed groups; Identify all smelters in their supply chain that supply the ● 3TG metals. If they do not source directly from smelters, they have to cascade this request to their suppliers; Provide further evidences and statements on responsible ● sourcing when requested, especially during audits that may be conducted to verify compliance with the regulation. Worldline also shares in this letter a list of conflict-free validated smelters available on the Responsible Minerals Initiatives (RMI) website. Specifically regarding all Worldline’s payment terminals designed in Belgium, none of Worldline suppliers has been considered at risk in 2019 based on the analysis carried out with the main terminals producer whose factories are located in Indonesia.

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Universal Registration Document 2019