Worldline - 2019 Universal Registration Document

D

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain [GRI 102-9] [GRI 103-3 Social compliance]

To support these objectives, exchanges are organized through the different following meeting structures.

Meeting structure

Scope

Participants & topics addressed Regularly organized in operations at Managerial Unit level. Participants in these Committees are representatives of first and second line of defense with a Global Business Line or Regional Business Unit scope. These meetings gather over the Worldline Group the Compliance Coordinators of the different operational units. The Committee is led by the Group Chief Compliance Officer and gathers Group operations and second line functions. Chaired by the Deputy CEO and Head of Group Internal Audit, this Committee gathers the GBL heads, the CFO, Group Head of HR, Head of Legal Compliance and Contract Management, the CIO and the Head of Quality, Security, Risk and Compliance.

Local Compliance meetings

They cover specific compliance questions in operations for the unit. They serve in the compliance context the objective of cooperation and information sharing on a monthly basis with the business. They draft and align group-wide compliance policies and follow up on the progress of the Group Compliance Program, with the aim to enhance compliance culture by greater visibility of the program through trainings on a variety of key compliance topics (Anti-bribery and anti-corruption policy, etc.). This body relates compliance challenges and issues with a cross regional impact or coverage. Inputs are based on Local QSRC Committees.

Local QSRC (Quality, Security, Risk & Compliance) Committees

Monthly Group Compliance Coordinators’ meetings

Group QSRC (Quality, Security, Risk & Compliance) Committee

Audit, Risk and Compliance Committee At the highest level in the Group, the Group Compliance Function reports to this Committee taking place twice a year. This latter aims to oversee Worldline’s

effectiveness in internal control, risk management and internal & external compliance and to communicate on the milestones related to the Group Compliance Program.

In 2019, no significant fine for non-compliance [GRI 419-1] or claim related to corruption [GRI 205-3] was reported for Worldline. In 2019, no cases deemed critical were reported at global level [GRI 102-34].

160

Universal Registration Document 2019