Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Ensuring business ethics within our value chain [GRI 102-9] [GRI 103-3 Social compliance]

Ensuring business ethics within our value chain D.4 [GRI 102-9] [GRI 103-3 Social compliance]

Meet the highest level of ethics for all stakeholders D.4.1 [GRI 102-16][GRI 102-17]

To develop the confidence of its stakeholders while processing development of its local communities. Such expectations are finances and sensitive data, Worldline integrates business covered by Worldline’s three significant extra-financial Ethics & ethics as an absolute requirement and has zero tolerance for Value chain gross risks that structure this chapter and for which unethical behavior, be it within its organization or in its supply mitigation measures are described as follow. chain. Worldline also strives to contribute positively in the

Ethics & value chain risk Risk description

Worldline action plan

Related opportunities

Main monitoring KPIs

Compliance with laws and regulations For more details, refer to this document, Sections D.4.2 and F.

In a context of changing regulations, Worldline faces ethics and compliance challenges throughout its geographies. The Company has to ensure full compliance with the applicable laws all along its value chain, notably with its suppliers. Ensuring business ethics within the value chain is not only key to protect Worldline’s reputation (as its technologies could be used to facilitate fraud), and prevent the Company from undergoing legal proceedings, it is also crucial for responding to stakeholder expectations, particularly those of communities, including citizens. Key topics: fight against corruption, fight against fraud and tax evasion Key topics: general environmental policy, Human Rights policy

Worldline closely follows the evolution of regulations

GRI 419-1 Signifiant fines ● for non-compliance

in countries where it operates through the Group Compliance department, which includes local legal

D

monitoring and ensure a comprehensive approach.

Bribery and corruption For more details, refer to this document, Sections D.4.3 and F.

As a signatory of the United Nations Global Compact, Worldline has a Code of Ethics that is included in every employee’s and supplier’s contract and that sets out the principle of anticorruption to prevent fraud and noncompliance enforced through several Group policies.

Operational excellence/Reputation resilience/Legal & internal control mechanisms/Trust & compliance throughout the value chain

GRI 205-2 Percentage of ● employees trained in Code of Ethics GRI 205-3 Actions taken ● in response to incidents of corruption

157 Universal Registration Document 2019