Worldline - 2019 Universal Registration Document

D

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Being a responsible employer

Key performance indicators about Human Resources D.3.5 [GRI 102-8] [GRI 102-41] [GRI 201-3] [GRI 202-1] [GRI 405-1] [GRI 405-2] [WL 5] [WL 6] [WL 7] [AO 2] [AO 11] [AO 16]

2019

2018 2017

2016

Indicators

GRI

Quali- tative

Quali- tative

Quali- tative

Quali- tative

WL 5

Employees stockplan

Organizational workforce

GRI 102-8

Number of employees at the end of the reporting period (legal staff) Females at the end of the reporting period (legal staff) Males at the end of the reporting period (legal staff) Total employees (including supervised workers: interims + interns + subcos) Percentage of employees with a permanent contract

11,959 11,502 9,340 7,426 3,767 3,573 2,825 2,135 8,192 7,929 6,513 5,291

16,389 15,329 9,611

8,392

97.25% 97.50% 98.46% 98.76% 8,042 6,815 6,439 5,239 3,588 2,918 2,755 2,095 2.75% 2.50% 1.54% 1.24%

Males with a permanent contract Females with a permanent contract

Percentage of employees with a temporary contract

Males with a temporary contract Females with a temporary contract

150 179

144 102

74 70

52 40

Percentage of employees in full time working Number of males in full time employment Number of females in full time employment Percentage of employees in part time working Number of males in part time employment Number of females in part time employment New employees hires during the reporting period Males hires during the reporting period Females hires during the reporting period Hires

83.10% 91.20% 89.12% 91.92% 7,313 6,610 6,230 5,125

2,625 2,351

2,092 1,701

20.34% 8.80% 10.88% 8.08%

879

231 634

283 733

166 434

1,142

GRI 401-1

1,775 1,579 1,097

759 572 187 625 465 160

1,148 1,096

778 319

627

483

Departures

GRI 401-1

Number of employees leaving the Company during the reporting period

1,283

956 668 288

767 555 212

Males leaving the Company during the reporting period Females leaving the Company during the reporting period

870 444

Global turnover rate Global turnover rate

WL 6

10.73% 9.40% 8.21% 8.42%

Social dialogue

GRI 102-41

Percentage of employees covered by collective bargaining agreements

72.94% 78.27% 79.03% 82.04%

Benefits to employees

GRI 401-2

Percentage of Permanent employees participating in Death Benefits Percentage of Temporary employees participating in Death Benefits Percentage of Permanent employees participating in Disability benefits Percentage of Temporary employees participating in Disability benefits Percentage of Permanent employees participating in Health Care Percentage of Temporary employees participating in Health Care

91% 98% 83% 100% 66% 99% 71% 97% 95% 89% 80% 100% 66% 95% 70% 97% 100% 92% 85% 95% 98% 93% 69% 90%

Absenteeism rate and health and safety indicators

GRI 403-2

Global Absenteeism Rate

3.48% 2.70% 2.78% 2.50%

Number of Worldline employees seriously injured at work Number of Worldline employees dead work related

22

23

18

27

0

0

1

0

Average training hours per employee

GRI 404-1

Average hours of training that employees have undertaken during the year

21.44 26.32 28.13 25.14 22.33 27.02 29.53 26.38 19.33 24.60 24.36 21.83

Average hours of training per male employee Average hours of training per female employee

150

Universal Registration Document 2019