Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Being a responsible employer

Networking and teambuilding initiatives . In addition to 3. the annual Wellbeing@worldline week organized in all countries, other networking or sportive events take place across all geographies all year long. Employees also have the opportunity to contribute to social initiatives for local communities (refer to this document, Section D.4.5): Networking events are organized in all regions, in the ● form of the “Young Worldline” in Belgium (gathering trainees, interns and young employees), regular different events in the UK (Sports Days, Cinema Events), regular informal sessions named “kwartaalborrel in the Netherlands, “happy hours” after work in Germany or through the “Fun Committee” in Luxembourg. These initiatives are often completed by an annual party/special day or a teambuilding event, such as the New Year’s Evening Party in Germany, a yearly party as well as a “sinterklaas” celebration in the Netherlands, an Annual Event in Luxembourg or the Republic Day and Independence Day celebrations in India. APAC countries like France also put a special focus on networking with local universities to promote Worldline brand and A culture of permanent and effective D.3.2.2.1 social dialogue [GRI 102-41] Social dialog is a fundamental part of Worldline culture. The Works Councils are one of the main stakeholders of the Company. Worldline acknowledges that employee representatives must play a comprehensive role concerning the most important and confidential topics faced by the Company. In most of countries where the Company is, there are employee representative bodies. The employee representatives meet local management on a regular basis, and attend extraordinary meetings to address specific topics, notably acquisitions or transformations. Until May 2019, managers regularly took part in the Atos group Societas Europaea (SE) Committee to which Worldline belonged. Besides, the Secretary of the Atos group SE Committee was a Worldline employee and two of the six members of the Committee's bureau were Worldline employees. During Ordinary Meetings, topics of common interest were discussed such as Group strategy, announcements of financial results, acquisition plans, sales forecasting, quality issues and Wellbeing@work projects as well as specific meetings relating to the separation from Atos. This separation has been well perceived by employee representatives. On the top of that, thanks to this separation, Worldline has now its own employee representative at the

facilitate future recruiting. In Finland, Christmas and summer parties are organized for all equensWorldline. In India, celebrations happen throughout the year such as Diwali celebrations, the Traditional Day or the Dandiya Evening or the Women’s Day celebration. Sportive events are also highly valued as part of the ● well-being program. France and the UK organize “Corporate Games”: inter-company annual sporting events where employees proudly represent the Company’s colors in a three-day competition. In addition, Worldline participates in different runs such as the Corporate Chase in Frankfurt, the 20km of Brussels, and the Paris Versailles. In 2019 those runs have gathered numerous employees from all geographies, notably from France, Belgium, Italy, the Netherlands and Germany. The Company is also involved in the Standard Chartered Mumbai Marathon. More generally, Worldline promotes alternative transports such as bicycle, especially in France and Belgium which contribute to the practice of physical activities. Board level, a staff representative specific to the French Works Council, as well as his/her alternate. In 2019, concomitantly with the separation, the Worldline Group has proactively announced and launched the process of creation of the European Works Council (EWC) in the 17 European countries where the Group is present, informing all the WC, the managers as well as employees, thus opening the social dialog to more than 80% of the overall Worldline employees. In this regard, the Company started the creation of a Special Negotiation Body in order to create this future Council at the initiative of the top management. From a managerial perspective, Worldline has also created a specific role dedicated to worldwide social dialog by creating the post of Director of World Social Affairs. In addition, Worldline management team shares and discusses on a monthly basis in the countries where the Company has employee representatives, strategies, projects and key information relating to its economic performance (turn-over, etc.), as well as all employee-related topics such as data privacy, participation Committees, Wellbeing@work . Key information is also shared with all employees through global or local newsletters. Several Worldline employees also sit on the Board of Directors and have access to confidential and strategic information.

Encourage social dialog to promote Human Rights and high standards working D.3.2.2 conditions [GRI 102-8] [GRI 102-12] [GRI 102-13] [GRI 102-41] [GRI 403-2] [WL 4] [GRI 103-2 Occupational Health and Safety] [GRI 103-2 Indirect Economic Impact] [GRI 403-4] and [AO 2]

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131 Universal Registration Document 2019

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