WORLDLINE_REGISTRATION_DOCUMENT_2017

A Group overview

E AFR Financials

3

169

A.1

Revenue profile

4 5 6 7 8

Introduction

170 177 187 187 192 238

Business profile A.2

E.1 E.2 E.3 E.4 E.5

Operational review 2018 Objectives Financial review

Interview with Gilles Grapinet A.3

Persons responsible A.4 Worldline in 2017 A.5 Group presentation A.6

CONTENTS

Consolidated financial statements Parent company financial statements

14

Worldline SA five years financial summary (from E.6 Parent company financial statements)

B Worldline positioning and strategy

258 259

E.7

Non-IFRS financial measures

Related Party Transactions E.8

261

21

F AFR Risk Factors

B.1 B.2 B.3

Industry and market overview

22 32 34 36

Competitive Strenghts

Strategy and 2019 ambition

265

Mid-term Objectives B.4

F.1 F.2

Risks related to the Group’s business and industry Risks related to organizational structure and the Group’s operation as an independent entity

266

C The Group’s business

275 276 278 280 283 285

F.3 F.4 F.5

Regulatory and legal risks

39

Financial market risks

C.1

Description of the Group’s three Business Lines

Risk management activities

services

40 56 57 58 59 67 68 68

Legal Proceedings F.6

Technology C.2

F.7

Internal Control

C.3

Sales and marketing

G AFR Corporate governance and capital

Procurement and suppliers C.4

Regulation C.5 Investments C.6

291

C.7

Property Plant and Equipment

G.1

Legal Information

292 295 318 335 336 339

Research and development, Patents and Licenses C.8

Corporate Governance G.2

D AFR Corporate Social Responsibility report

Executive compensation and stock ownership G.3 Annual General Meeting of May 24, 2018 G.4

Code and charts G.5

Evolution of capital and stock performance G.6

71

H Appendix

D.1

Integrating sustainability in Worldline’s business

72

Building customer trust with fully available D.2 and secured platforms and reinforcing value

353

for customers through sustainable and innovative solutions

92

H.1

Definitions

354 361 369 370

Being a responsible employer D.3

105 130

Cross-reference tables H.2

Being an ethical and fair player in business D.4 Reducing our environmental footprint through D.5 eco-efficient operations

Contacts H.3 Locations H.4

144 160

Information about the report D.6

The elements of the annual financial report are identified by the AFR symbol . AFR

Worldline 2017 Registration Document