WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Integrating sustainability inWorldline’s business

2016

2015

2017

Worldline challenges

Per employee

Per revenue

Per employee

Per revenue

Per employee

Per revenue

Aspects GRI

Relevant KPIs

2016 2015 2014

2017

Average hours of training that employees have undertaken during the year Percentage of total employees who received a regular performance and career development review during the year Participation rate to the Great Place to Work ® survey Great Place to Work ® Trust index rate Percentage of females Diversity perception (GPTW) Percentage of female in Worldline's top positions Absenteeism rate % Total number of collaborative working communities Employees stockplan Global turnover rate

GRI 404-1

28.13 25.14 18.99 19.23

86% -

100% -

100% -

Talent attraction and development

GRI 404-3

97.4% 94.23% 96.62% 97% 66% -

81% -

88% -

AO2

77% 79% 84% 86% 94% -

100% -

97% -

Being a responsible employer by revealing our employees potential

Employee engagement

AO2

58% 57% 50% 50% 94% -

100% -

97% -

Quali- tative

Quali- tative

Quali- tative

Quali- tative

WL5

-

-

-

-

-

-

D

WL6

8.21% 8.42% 9.35% 7.75% 97% -

85% -

100% -

GRI 405-1

30.21% 29% 29% 29% 100% -

100% -

100% -

Cultural diversity

AO6

82% 81% 79% 76% 94% -

100% -

97% -

WL7

14.67% 20.97% 17.74% 24.56% 100% -

100% -

100% -

AO16

2.78% 2.50% 2.73% 3.02% 67% -

76% -

71% -

Smart working

AO11

267

218 271 285

100% -

100% -

100% -

89

Worldline 2017 Registration Document