WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Integrating sustainability inWorldline’s business

C: During the materiality review, several internal and external interviews were held to identify the impact of the expectations on the business strategy and challenge those expectations. The result was included in the materiality matrix, taking into account some specificities of the e-payment sector that are not covered in the GRI Standards guidelines. For instance, the innovation-related topic, which was the main topic raised during the interviews, was included in Worldline’s materiality matrix. In 2017, a specific part on market compliance has been added to the Registration Document in order to better meet Worldine’s stakeholders’ expectation regarding the growing regulations in its markets, notably for financial or heath sectors.

D: International standards and regulations were also taken into account in the materiality review to help the managers and the CSR team prioritize the different challenges for Worldline. E: A comparative study of the e-payment industry identified the industry's best practices related to sustainability strategies and reporting. Worldlinematerialitymatrix In 2014, Worldline has performed a materiality assessment that was confirmed in 2017 thanks to an extensive dialogue with its stakeholders. After the identification of its main challenges, Worldline has evaluated the interest and the financial impacts according to the stakeholders for each issue. Finally, the results have been plotted in the following materiality matrix where the external score explains the stakeholder interest for the issue and the internal score displays the impact of the issue on Worldline.Our material issues have been organized under our 4 CSR areas and each one is made of sub-issues. Worldline defined its priority topics in accordance with its stakeholders' expectations. The result is formalized in the following Worldline materiality matrix. This matrix was reviewed by the top management of the Company and shared with the Atos group’s CSR team.

Innovative o ers

Cultural diversity

D

Individual data privacy

Talent attraction & development

Ethics & compliance

Strong suppliers partnership

Market intimacy

Smart working

External Score

Eco-e icient operations

Internal Score

Building clients’ trust with fully available and secure platforms Reinforcing value for clients through sustainable and innovative solutions

Being a responsible employer by revealing our employees’ potential

Endorsing our business ethic within our value chain

Leveraging the eco-e iciency of our data-centers and o ices

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Worldline 2017 Registration Document