WORLDLINE_REGISTRATION_DOCUMENT_2017

D

Corporate Social Responsibility report Integrating sustainability inWorldline’s business

2020 Targets

2017 Achievements

CSR Challenges Indicator

Linkage with the SDG

Being a responsible employer by revealing our employees potential

Gap between the % of females in management positions and the % of females in the overall workforce (target range of +/- 10%) Level obtained in the EcoVadis supply chain assessment % of suppliers evaluated by EcoVadis with a score below 40 that are encouraged by Worldline to have an action plan to solve critical findings identified % of CO2 emissions offset from data centers, buildings and travel % of CO2 emissions offset from payment terminals Life Cycle Assessment (LCA)

9 % 0 %

Gold

Gold

Endorsing our business ethics within our value chain

100 % 100 %

83 % 100 %

Leveraging the eco efficiency of our data centers and offices

100 % 100 %

D.1.1.4.4

Value creation forWorldline

Thanks to this universal language, Worldline’s customers can directly integrate the Company’s contributions via the sustainable offers to their own, using the same reference framework. Worldline is thus strengthening its customers' commitment through their supplier chain. Additionally, from an internal perspective, Worldline employees can better understand and participate in initiatives relating to internal organization that directly benefit their development and well-being via SDG 3 “Good health and well-being,” SDG 4 “Quality Education,” SDG 5 “Gender Equality.” Moreover, due to the universal language allowed by the SDGs, employees can make the link between societal issues and their Company's CSR commitment. Worldline thus reinforces internal awareness of the various CSR stakes while clarifying its direct impact on society. At a broader level, all stakeholders in public organisms, NGOs and citizens are more easily able to identify, assess and position Worldline regarding its initiatives, programs and policies on key SDGs challenges: ethics, data protection, responsible procurement, human resources, local communities development and the environment, etc.; initiatives that indirectly contribute to the SDG 12 “Responsible consumption and production,” SDG 13 “Climate action” and SDG 16 “Peace, Justice and strong institutions.” By putting SDGs at the core of its CSR strategy, Worldline proactively demonstrates its willingness and actions to take into account and contribute to the resolution of societal problems and sustainable development. It implies the mapping of societal risks with related actions taken to reduce these risks. By doing so, Worldline takes a long-term perspective and gives its investors a framework that clarifies and upholds its strong commitment to sustainable development.

stakeholders [GRI 103-2] SDGs are a reading grid that allows Worldline both to: Select projects internally or externally taking into account ● these global social, economic and environmental challenges and evaluating their benefits; Use a universal language for sustainable development for all ● stakeholders, from investors to customers and NGOs, and from employees to citizens. The SDGs strengthen the Company's "outside-in" vision thus ensuring greater clarity and consistency in its actions. Therefore, Worldline can better demonstrate and reinforce the value it brings to its different stakeholders, using a common tool that takes into account their different social, economic and environmental expectations and challenges. Reinforcing value for customers through sustainable and innovative solutions is a key challenge in Worldline’s CSR strategy, and the Company has assessed the impacts of its solutions and products on SDGs. This analysis highlights that Worldline’s sustainable solutions provide their customers with benefits that mainly contribute to the SDG 16 “Peace, justice and strong institutions,” SDG 8 “Decent work and economic growth,” SDG 9 “Industry, innovation and infrastructure, SDG 11 “Sustainable cities and communities” and SDG 12 “Responsible consumption and production”. Moreover, as part of its TRUST 2020 CSR long-term ambition, Worldline has committed to generating €725 million in revenue through sustainable solutions that contribute to societal and environmental progress by 2020 and has also calculated its financial contribution to the SDGs due to the revenue generated by its sustainable solutions [AO7].

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Worldline 2017 Registration Document