WORLDLINE_REGISTRATION_DOCUMENT_2017

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Corporate Social Responsibility report Integrating sustainability inWorldline’s business

Governance D.1.1.2.4 The Corporate Social Responsibility Officer, a member of the Worldline Management Committee reporting directly to Worldline’s CEO, is responsible for the Worldline CSR strategy and promotes CSR values, internally and externally. This officer is responsible for the Worldline Corporate Social Responsibility department composed of an international team of 35 people, present in the 25 countries in which Worldline is established and the Company's seven support functions. Weekly follow-up calls and monthly work and discussion sessions are held to monitor the progress of action plans and coordinate the work of all local CSR offices. The Worldline CSR Officer works in close cooperation with the Atos group CSR Officer to ensure full alignment with the Group CSR initiatives and the associated teams. This person is responsible for defining the Company's CSR Strategy, taking into account the Group’s policy and Worldline’s business specificities according to the materiality analysis defined through the dialog engaged with Worldline’s internal and external stakeholders. The CSR Officer is also responsible of the Gender Equity and Diversity Program. Worldline’s Management Committee takes part in implementing the CSR strategy and the CSR program’s action plan. The CSR Officer presents the results of the CSR initiatives and their upcoming roadmap during the Worldline Management Committee's quarterly “CSR Session. ” The CSR Officer highlights the key successes in accordance with the committed roadmap and the agreed-upon strategy. The Worldline Management Committee is deeply involved in local implementation of the CSR initiatives and provides permanent support and sponsorship for the projects. The Corporate Social Responsibility and Sustainability program is part of Atos group’s Wellbeing@work global program which is intended to transform the Group into a Tier 1 leader and one of the best companies to work for. D.1.1.2.5 In 2017, Worldline's CSR outcomes showed continuous improvement in ratings, with remarkable progress in the certifications obtained: Moving from the top 3% of the most sustainable companies ● in its industry to the top 1% of the most sustainable companies in all categories in 2017 (64/100 to 76/100) in its EcoVadis’ third evaluation as an independent company, consolidating its "Gold" label for its strong CSR performance and its long-term commitment to sustainable development; Continuing to rise in the top 10 of the Gaïa Index ● (non-financial information rating agency) from the top 9th to 7th position; Consolidating its performance in the MSCI Index ● (independent research provider for institutional investors) with an AA rating for its second certification; Renewing its ISO 14001 certifications for the Environmental ● management System in place for all of its data centers and offices with over 500 employees, except for the new site of equensWorldline in Utrecht, in the Netherlands; Awards and recognition

Renewing the “Happy Trainees” label;

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Remaining compliant with all of the reference guidelines of ● the Global Reporting Initiative in accordance with the new GRI Standards of 2016, pioneered by Worldline worldwide; Entering the Sustainalytics Index with a score of 78/100 ● Concerning its commitment to provide the United Nations (UN) with an overview of the efforts made to promote the Global Compact principles, Worldline released in 2017 its first Communication on Progress (COP). In its COP, Worldline demonstrates how it contributes and meets the UN’s principles supported by its Corporate Social Responsibility strategy embedded in its day-to-day operations. Below are the main Worldline’s commitments and actions that ensure compliance with and promotion of the Global compact principles with regards to its four pillars: Human rights: Worldline is committed to ensuring the ● adherence to the Universal Declaration of Human Rights. To this end, the Company has implemented several measures, notably in three areas: Security and data protection to ensure privacy both of its ● employees and its customers (through sustainable solutions). Worldline follows the Binding Corporate Rules and the PCI DSS with the utmost compliance and has been classified as “Prime” by the ESG rating agency Oekom which highlighted a key strength in this topic, Most recent discrimination principles released in 2017 and ● signed by all employees, aiming to fight against any form of discrimination, also committing the Company itself, At the same time, Worldline values extend to its suppliers ● who must sign a Responsible Supplier Charter and be assessed by EcoVadis (for 30% of strategic suppliers, or 49% of Worldine’s total expenditure) or, as it was the case in 2017, to present action plans for improving their CSR performance [AO17]. Labor: Worldline has a Wellbeing@worldline program to ● promote a safe, stimulating working environment as well to ensure a healthy work/life balance. In this regard, Worldline committed to increasing employee satisfaction (measured through the Great Place to Work® institute survey) by 10 points and reducing the female capital gap to zero by 2020. Worldline also gives priority to full-time working relations to ensure employee stability: 98.46% of the total work force is under a permanent employment contract [GRI 102-8]; Environmental: Thanks to its sustainable solutions, Worldline ● promotes the digital world which alleviates the use of natural resources or reduces need for physical travel by implementing efficient collaborative solutions. In addition, as part of its TRUST 2020 ambition, Worldline continuously strives to improve the energy efficiency of its data centers, seeking to use 100% decarbonized electricity wherever as possible and is committed to reduce carbon emissions by 2% each year and compensate 100% of CO2 emissions linked to its Data Centers, offices, travel and the payment terminal life cycle. These actions have been recognized as a key performance by the ESG rating agency Oekom and MSCI;

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Worldline 2017 Registration Document