WORLDLINE_REGISTRATION_DOCUMENT_2017
D Corporate Social Responsibility report
Integrating sustainability inWorldline’s D.1 business
72 72
D.1.1
Building an integrated approach
Worldline’s materiality assessment & the 4 D.1.2 Worldline’s challenges
84 88
Table of main KPIs D.1.3
Building customer trust with fully available D.2 and secured platforms and reinforcing value for customers through sustainable and innovative solutions Meeting customer needs and expectations D.2.1 Extending offer possibilities through strategic D.2.2 partnership ambition Driving customer sustainability challenges D.2.3 with Worldline sustainable portfolio
92 92
100
101
Table of main KPIs D.2.4
104
Being a responsible employer D.3
105 105
Ambitions, challenges and opportunities D.3.1 Starting my career at Worldline: D.3.2 Integration@Worldline My development within Worldline: D.3.3 Growing@Worldline My Skills development within Worldline: D.3.4 Learning@Worldline
106
113
116 118 121 124
Recognition@Worldline D.3.5
WorkingConditions@Worldline D.3.6
Table of main KPIs D.3.7
D
Being an ethical and fair player in business D.4
130 130 136
Ethical excellence within Worldline D.4.1
Ethics in the supply chain D.4.2
Table of main KPIs D.4.3
143
Reducing our environmental footprint through D.5 eco-efficient operations Environmental ambition and challenges D.5.1 How to be an environmentally sustainable D.5.2 company Overview of the main actions carried out D.5.3 Environmental reporting methodology and D.5.4 processes
144 144
146 148
155 156
Table of main KPIs D.5.5
Information about the report D.6
160 160
Scope of the report D.6.1
Process of defining report content D.6.2 Report of one of the statutory auditors, D.6.3
162
appointed as independent third-party, on the consolidated social, environmental and societal information published in the management report – year ended December 31, 2017
166
71
Worldline 2017 Registration Document
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