WORLDLINE_REGISTRATION_DOCUMENT_2017

C

The Group’s business Technology

Technology C.2

Worldline operates its business as one global factory that serves each of the Group’s three Global Business Lines. Under this approach, Worldline continually seeks ways to leverage its

best practices and efficient use of global resources to deliver services at competitive prices. Worldline’s competence centers, IT platforms, data centers, and hardware are central assets in

industrial scale, processes based on standardized tools, shared this effort.

IT Platforms

C.2.1

Worldline currently provides its payment acceptance, card and the progressive convergence of these platforms towards a non-card payment data processing, support to payment mean unified infrastructure, between 2017 and 2021, with most of the issuance, customer relationship management (CRM) and fraud benefits expected as soon as 2018. This will enable the full detection and dispute handling services, using a series of delivery on the European continent of the scale benefits linked separately developed specialized IT platforms coming from to the combined volumes of the two companies, while enabling Worldline (WIPE program) and Equens (notably the Payment 2.0 immediately investment sharing on new technological program) investments. The integration plan defined will ensure innovation.

Data Centers and Hardware

C.2.2

In Europe, Worldline operates a network of eight interconnected, measures are taken at all of the data centers it uses, including highly secure and fully redundant data centers located in video surveillance, access control, a limited staff policy, France, in Germany, Belgium, the Netherlands and Italy. infrastructure monitoring, annual risk management reviews, Worldline’s European data center hub covers an area of more regular business continuity procedures and internal and than 6,000 m 2 , and runs approximately 19,000 servers with a customer audits. Worldline also operates a small data center in storage capacity of approximately 18PB of data. In total, India. In addition, Worldline contracts to use a number of Worldline’s European hub data centers process approximately additional highly secure and standard certified data centers 85% of the Group’s total transaction volumes. All of Worldline’s operated either by Atos or by other third party data center European hub data centers, which are tailored to fit the needs of providers. In total, these data centers process approximately 15% its specific businesses, are compliant with the Payment Card of the Group’s total transaction volumes. These data centers are Industry Data Security Standard (PCI-DSS and 3DS) required for distributed globally, and are located in the United Kingdom, payment service providers to accept, transmit or store Spain, Germany, Argentina, the USA, Russia, China, Hong Kong, cardholder data, and are also certified under ISO 9001 (quality and Malaysia, among other countries. To benefit from maximum management) and ISO 14001 (environmental management), DK network connectivity, the Group uses four European (Deutsche Kreditwirtschaft), as well as ISO 27001 (security) that telecommunications centers (located in France, Belgium and is being finalized. All of these data centers meet at least Tier 3 Germany) rented from external parties that are interconnected “Telecommunications Infrastructure Standards”. Worldline’s with its data centers through high capacity optical fiber European hub data center facilities are all connected for back-up networks. Worldline’s data centers, networks, servers, and and are compliant with IT Infrastructure Library (ITIL V3) IT telecommunications centers are operated and maintained by a service management “best practice” standards and applicable global infrastructure and operations team of approximately banking standards. Worldline ensures that strict security 1,200 information technology experts.

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Worldline 2017 Registration Document