WORLDLINE_REGISTRATION_DOCUMENT_2017

The Group’s business Description of the Group’s three Business Lines services [GRI 102-2]

the Industrial IoT (remote access and predictive ● maintenance for connected industrial devices) aimed at industrial device manufacturers; the connected patient (various social services and medical ● frameworks and associated quantified remote medicine services). Connected Living solutions include applications to handle: Data management, including solutions to collect, secure, ● store and analyze data; User management, including authorization and access, ● identity verification, privacy safeguards, subscription and billing; Application management, including management of the ● application framework, data sharing and integration with third party systems and enterprise information systems; Connectivity and devices, including solutions to secure, ● provision, monitor and manage communication and processing flows among various network components. The Group’s Connected Living solutions are recognized by market and industry analysts andare provided to and used by among others the following clients: Renault, for whom the Group is implementing the R-Link ● cloud services platform, an on-Board connected multimedia system that is already included in many Renault vehicles. Through the R-Link tablet that is available in several Renault models, the Group offers the possibility to make secure purchases from the vehicle. The ergonomics and functionality of the system were designed to make Renault R-Link the most secure solution on the market for the driver and for the automobile. At the Renault Supplier Awards, the Group received the Renault-Nissan Purchasing Organization Innovation Award for this innovation; a large European OEM relies on the Group’s connected ● vehicles solution to offer advanced fleet management services to its customers (fleet owners), which include a secure extranet portal where its customers can control their fleet activity (online dashboards, comprehensive fuel reports , critical alerts). A telematics unit installed in the vehicle that registers data such as mileage, fuel consumption, global positioning, speed, driving time, etc. is connected with the Group’s telematics platform which applies the retrieved data to provide insights into fleet use, geolocation, driving time & performance, fuel consumption, vehicle health & connected maintenance planning. This enables the OEM to optimize maintenance plans and introduce pay-per-use business models and supports fleet owners to increase vehicle availability, optimize logistical efficiency and reduce operational costs; using the Group’s expertise, BSH offers Home Connect to its ● customers allowing them to use a standard home Wi-Fi

connection via the Home Connect cloud servers to operate their appliances remotely. It offers secured connectivity via smartphones and tablets and will be based on an open standard, meaning that a range of home appliance manufacturers will be able to use it. It was launched on iOS and Android, now rolled-out in several worldwide geographies. Using its expertise in processing transactions the Group has developed the solution and runs the Cloud platform where the Household devices are connected to; to a service-centric business model, Home appliance manufacturer Gorenje is introducing a range of connected appliances based on the Group’s connected home platform. Hosted on a secure cloud platform, the Group’s solution allows consumers to securely interact with their home appliances remotely through an intuitively designed mobile application; Siemens is deploying in all its business units Industry, ● Energy and Healthcare the core Communication Platform (cRSP) giving them a secure access to the machines that are spread all over the world in production sites as well as hospitals and trains. Having access to the machines and the data gives them new possibilities on solutions they can offer to their customers. The time to repair can be reduced and the first time fix rate can be increased. On top of that Siemens is offering specific vertical applications and data analytics solution for the different market segments; Worldline has joined in 2014 the EEBus Initiative e.V, the ● broadest platform worldwide in terms of the definition of new content for Internet of Things (IoT) and Cloud services. Demand for connected home solutions is growing. By working with EEBus Initiative e.V, Worldline can deliver the next generation of connected home solutions that can communicate with different branded devices, security and smart energy solutions. Competence CenterMobility The Competence Center Mobility offers clients its innovation skills for the development of applications based on the Group’s Connected Living services. This mobile competence center has delivered a range of mobile applications covering mobile services for retail, shopping and travel, with services focused on messaging, e-Commerce and mobile payment. The Group also operates The Studio in France, which analyzes, designs and evaluates interfaces across all channels: web, mobile phones, tablets, televisions, and Terminals. Othermain clients In addition to those mentioned above, the Group’s principal clients within this business line include Dräger, Shell, ERDF and E-Plus. as part of a strategic transformation from a product-centric ●

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Worldline 2017 Registration Document